Continuous Improvement Flashcards
1
Q
What are the three areas of continuous improvement? (3Ps)
A
People, processes, and product
2
Q
What are the key points of generating continuous improvement insights?
A
Evaluate the data
Create insights based on the data
Done with the project team
3
Q
Name some methods to generate continuous improvement data.
A
Sprint timeline - mad/sad/glad or energy level color-coded dots (H,M,L energy)
Satisfaction histogram
Team radar
Triple nickel (5min on 5 ideas 5 times)
4
Q
What are some methods for generating continuous improvement insights?
A
Brainstorming
5 why’s
Fishbone analysis
5
Q
What are two other names for Fishbone Analysis?
A
Cuss and effect diagram
Ishikawa diagram
6
Q
What are the self-assessment scoring model categories?
A
Thinking
Collaborating
Releasing
Planning
Developing
