Consumer Technology in T&T Flashcards
Artificial intelligence (AI)
Where a computer acts as though it is a person. For example, a chatbot on a website.
Animatronics
A robot which operates in a life like way.
Augmented reality
Where a device adds on extra layers of information to a real world view.
Consumer technology
Any technology which is used by the public. For example, check in kiosks at an airport; automatic ticket scanner barriers at train stations etc.
Customer service
Any help and advice given to customers by a business or organisation.
Data security
Making sure that computer data is safe and can’t be stolen or hacked.
Diversifying
When a business starts to offer more/different products and services.
Facilities
Buildings, equipment and services that can be used to improve things for visitors. For example, having interactive displays, information headsets, a gift shop, toilets and a restaurant at a museum.
GPS technology
Technology that tracks and tells you where you are, and where you can find other places that might interest you.
Hackers
People who use computers and other technology to steal information.
Intelligent keys
An electronic key. For example, a hotel keycard that allows you to get into your room.
Peer to peer (P2P)
Technology that connects peers/people, allowing them to make travel and accommodation arrangements rather than going through an organisation. For example, using Air BnB rather than booking a hotel.
Virtual reality (VR)
A virtual environment in which people feel like they are interacting in a real way.
Wearable devices
Electronic devices worn on the user’s body. For example, a bracelet that you wear on a cruise which you can use to open your room door and pay for food, drinks and other products.
