Consumer Rights Act 2015

Question 1

what is a consumer

Answer 1

Consumer is someone who buys something for their own purposes cannot be a business but can sometimes be the case when someone buys something for their own purpose mainly but sometimes uses it for their business

Question 2

sale of goods

Answer 2

passed to protect the consumer and the products received

Question 3

Applied different terms to a contract - sale of goods

Answer 3

The right to a satisfactory quality

The standard that a reasonable person would consider satisfactory

What would be satisfactory – you get what you paid for (price)

The right to fit for purpose

The consumer told the seller the purpose for the buy, so it is expected for the item to be fit for it

The right relating to description - whatever you are buying must match the description

Question 4

Beale v Taylor (sale of goods terms)

Answer 4

The right relating to description - whatever you are buying must match the description

Question 5

Remedies for sale of goods

Answer 5

• Right to reject
  Short term right to reject and must be within 30 days of the delivery of the goods
  If done, you have a right to a full refund
• Repair or replacement
  Consumer can order for their goods to be repaired or replaced, and any cost will be covered of the consumers behalf
• Price reduction
  Goods may be faulty, so you get a percentage off the cost

Question 6

Implied terms (supply of service)

Answer 6

Carried out within a reasonable time

It will be with reasonable care and skill

Employ someone with reasonable care and skill

Question 7

Thake v Maurice (supply of service terms)

Answer 7

A doctor carried out a vasectomy that went wrong but the court said it was still carried out with reasonable care and skill

Question 8

remedies (supply of service)

Answer 8

Right to repeat performance

Price reduction