Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

RFBT > CONSUMER PROTECTION > Flashcards

CONSUMER PROTECTION Flashcards

1
Q

The Consumer Protection Act

A

RA 7394

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Implementing Agency
Product and Service Warranty

A

DTI

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Express warranty is operative from _____

A

the moment of sale

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Sales report

A

made by: distributor
submitted to: the manufacturer, producer, or importer

30 days from date of purchase unless otherwise agreed upon

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

sales report is equivalent to __________

A

warranty registration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Retailer is ______liable under the warranty in case both manufacturer and distributor dishonor he warranty

A

subsidiarily liable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Duration of warranty

A

as stipulated
if implied warranty of merchantability accompanies an express warranty, both will be of equal duration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Guaranty of Service firms
Clue: spare part

A

service firms shall guarantee workmanship and replacement of spare parts for a period of 90 days, MINIMUM as indicated in the invoice

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Warranties in supply of services shall not apply to ___________

A

professional services
weird inclusion: salesmen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Warranty work must be made to conform to the express warranty within ______ days by either warrantor or representative

A

30 days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Prohibited Acts under Product Service and warranty

A
  1. unreasonable delay to honor the warranty
  2. refusal to honor warranty
  3. false representation in an advertisement as of the existence of a warranty or guarantee
  4. removal of warranty card to evade warranty obligation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Prohibited Act under Price Tag Requirement

A

to offer any consumer product for RETAIL sale to the public without an appropriate price tag, label or marking publicly displayed to indicate the price and SHALL NOT be sold at a price HIGHER THAN the stated price without discrimination to all buyers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Exceptions to the price tag requirement

A

small consumer product: price list at the nearest point where the products are displayed

lumber: add the official name of the wood

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Erasures are allowed in the price tag

A

FALSE

there shall be no erasures or alterations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Penalty for violation of Price Tag Requirements

A

Fine: 200 - 500
Imprisonment: 1 - 6 months
OR both

Second conviction carries penalty for revocation of business permit and license.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Review definition of terms

A
17
Q

corrosive, flammable

A

DANGER

18
Q

other hazardous substance
bright red or orange color with a black symbol

A

warning/ caution

19
Q

hazardous substance which is highly toxic

A

poison

20
Q

physical or mental infirmity, ignorance, illiteracy, lack of time or the general conditions
of the environment or surroundings, induces the

A

Unconscionable Sales Act

21
Q

concealment false representation

A

Deceptive Sales Act

22
Q

Chain distribution or pyramid sales

A

PROHIBITED by the Constitution

23
Q

home solicitation sales

A

GR: not allowed
Exc: DTI permit
9:00 AM - 7:00 PM

24
Q

implementing agencies of consumer act

A

DTI, DA, DOH

25
Q

regulation of agricultural products for public consumption

A

LGUs

26
Q

g/s, credits. debts which are PRIMARILY for personal, family, household or agricultural purposes, including but not limited to food, drugs, cosmetics, devices

A

consumer products or services

27
Q

deceptive act is penalized ____, ____, ____ transaction

A

before, during, after

28
Q

limitations of home solicitation

A
  1. the buyer has been specially selected
  2. survey, test is conducted
  3. seller is making a special offer to few persons for limited period
29
Q

any other implied warranty shall not endure not less than ____ days nor more than ___ year ff the sale of new consumer product

A

60 days; 1 ear

30
Q

created to improve management coordination and effectiveness of consumer programs

A

national consumer affairs council

31
Q

original and exclusive jurisdiction to mediate, conciliate, hear and adjudicate

A

consumer arbitration officers

RFBT (20 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions