Consultant Disagreement Flashcards
1
Q
1st STEP
A
-Be firm but polite
-State concerns clearly and calmly
-Focus on issue rather than people involved
2
Q
2nd STEP
A
-Share why you disagree and what your concerns are
-Think of healthcare as partnership
3
Q
3rd STEP
A
-Ultimate goal in healthcare is to provide safe and effective care.
4
Q
4th STEP
A
-Listen with an open mind
-This may highlight a new perspective