Consultant Disagreement Flashcards

1
Q

1st STEP

A

-Be firm but polite
-State concerns clearly and calmly
-Focus on issue rather than people involved

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

2nd STEP

A

-Share why you disagree and what your concerns are
-Think of healthcare as partnership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

3rd STEP

A

-Ultimate goal in healthcare is to provide safe and effective care.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

4th STEP

A

-Listen with an open mind
-This may highlight a new perspective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly