Conflict

Question 1

Trade Union

Answer 1

An Organisation made up of members and its membership must be made up mainly of workers.

Question 2

Causes of Conflict in an Organisation

Answer 2

Competition for resources

Competition between employees

Communication breakdown

Different groups having differing perspectives and needs

Leadership or Management Style

The employee’s objective differ from that of the organisation

Question 3

Strategies used by Employers to gain upper hand in conflict

Answer 3

Lockout
Dismissing
Using Scab Labour

Question 4

Strategies used by Employees to gain upper hand in Conflict

Answer 4

Picketing
Strike Action
Work-to-rule
Go slow