Confidentiality Flashcards

1
Q

What is confidentiality?

A

The protection of a patient’s personal information or personal informed decision from unauthorised parties. (DoH, 2003).

The statutorily protected right and duty of health professionals not to disclose information acquired during consultation with a patient. (Medical Dictionary for the Health Professions and Nursing, 2012).

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2
Q

what do NMC say about confidentiality

A

As a nurse or midwife, you owe a duty of confidentiality to all those who are receiving care. This includes making sure that they are informed about their care and that information about them is shared appropriately.

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3
Q

what do GMC say about confidentiality

A

Patients have a right to expect that information about them will be held in confidence by their doctors.

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4
Q

what does the NHS say about confidentiality

A

Maintaining the confidentiality of health records is the duty of all staff involved in the delivery of health care. Accurate and secure personal health information is an essential part of patient health.

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5
Q

What makes information confidential?

A

A duty of confidence arises when one person discloses information to another (e.g. patient to clinician) in circumstances where it is reasonable to expect that the information will be held in confidence. It;
– a. is a legal obligation derived from case law
– b. is a requirement established within professional
codes of conduct
– c. must be included within NHS employment
contracts as a specific requirement linked to disciplinary procedures.
(NHS Code of Practice (DoH, 2003).)

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6
Q

Confidential information includes…

A

Person-identifiableinformation;
• Name, address, post-code, DOB, NHS/CHI number
• Parts of information that can be pieced together to identify
an individual
• Healthinformationinanyform,including‘word
of mouth’.
• Information that is private and not routinely shared.
• Certain information about NHS services, finances and general business.
• Occupational health and employee records.
• Information about colleagues that would not routinely be shared.

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7
Q

describe Confidentiality as a legal duty of care

A

• Arises from;
– Common law: decisions of courts – Statute law: passed by Parliament
• Data Protection Act 1998: superseded Data Protection Act 1984 and Access the Health Records Act 1990.
• Health information attracts a legal duty of confidence which prohibits disclosure without consent – BUT;
• The duty to share information can be as important as the duty to protect patient confidentiality.

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8
Q

describe The statutory obligation for disclosure of confidential information

A

Article 8 of the Human Rights Act 1998: Everyone has the right to respect for his private and family life, his home and his correspondence.

NHS (Venereal disease) Regulations 1974: GUM clinics can only release confidential information to the patient’s GP only with explicit consent from the patient (it cannot be implied).

Human Fertilisation and Embryology Act 1990 (1992 amendment): Fertility clinics also require explicit consent before allowing disclosure of information to the patient’s GP.

Abortion Act 1991: Abortions must be notified to the Chief Medical Officer.

Misuse of Drugs Act (1971): Known or suspected drug addicts must be notified to the Home Office.

Public Health (Infectious Diseases) Regulations 1988:
Certain infectious diseases must be notified to the local authorities.

Prevention of Terrorism Act 2000: Any person with information that might prevent an act of terrorism must report it to the police.

Gillick competence/Fraser guidelines 1985: Whether or not a child is capable of giving the necessary consent will depend on the child’s maturity and understanding and the nature of the consent required.

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9
Q

describe Disclosure and breaching confidentiality

A

Release of relevant information.
In law, 3 types of information/disclosure
• Free and open-high
• Judicious - medium
• Secrets-low
Disclosure is only lawful and ethical if the individual has given consent to the information being passed on. Such consent must be freely and fully given.
Consent to disclosure of confidential information may be:
• implied
• explicit
• required by law or
• capable of justification by reason of the public interest
(NMC, 2012)

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10
Q

describe Disclosure with implied consent

A

When it is assumed that the person in the care of a nurse understands that their information may be shared within the health care team.
Nurses should make people in their aware of this routine sharing of information and clearly record any objection.

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11
Q

describe Disclosure with explicit consent

A

– When a person in the care of a nurse agrees to disclosure, having been informed of the reason for that disclosure and with who the information will be shared.
– Can be written or spoken.

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12
Q

describe Disclosure without consent

A
Required by law: a number of Acts create a duty to disclose information;
– Children’s Act
– Road Traffic Act
– Terrorism Act
– Criminal Investigations Act 
– Public Health Regulations
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13
Q

When is disclosure allowed?

A

Staffarepermittedtodisclosepersonal information in the vital interest of the individual to prevent harm or if it is a matter of life or death.
• Staff are permitted to disclose personal information if it is in the public interest in order to prevent and support detection, investigation and punishment of serious crime and/or to prevent abuse or serious harm to others;
• Serious crime and/or national security
• Significant risk of harm to the general public

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14
Q

describe Health protection legislation

A

Registered medical practitioners (RMPs) have a statutory duty to notify the ‘proper officer’ at their local council or local health protection team (HPT) of suspected cases of notifiable diseases.
All laboratories performing a primary diagnostic role must notify Public Health on the confirmation of a notifiable organism (causative agent).

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15
Q

what is Guidance for disclosing information (FIONA-C)

A

– Formal justification of purpose.
– Information transferred only when absolutely necessary.
– Only the minimum required.
– Need to know access controls.
– All to understand their responsibilities.
– Comply with and understand the law.

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16
Q

when should there be Disclosure for non-medical purposes

A

• Hospital chaplains: explicit consent required.
• Police: no general right to access patient
information. Explicit consent, statutory demand or serious crime.
• Court (including coroner): disclosure required.
• Media: only if major incident or public
complaint.
• Solicitors: most are requests for compensation (consensual).

17
Q

what does the code say about Maintaining confidentiality: the nurse’s role.

A

Respect people’s right to privacy and confidentiality
As a nurse or midwife, you owe a duty of confidentiality to all those who are receiving care. This includes making sure that they are informed about their care and that information about them is shared appropriately. To achieve this, you must:
• 5.1 respect a person’s right to privacy in all aspects of their care
• 5.2 make sure that people are informed about how and why information is
used and shared by those who will be providing care
• 5.3 respect that a person’s right to privacy and confidentiality continues
after they have died
• 5.4 share necessary information with other healthcare professionals and
agencies only when the interests of patient safety and public protection
override the need for confidentiality, and
• 5.5 share with people, their families and their carers, as far as the law
allows, the information they want or need to know about their health, care and ongoing treatment sensitively and in a way they can understand.
– The Code. NMC 2015

18
Q

what should you do in practice in terms of confidentiality

A

Follow the Caldicott principles.
Treat all patient information in a confidential
manner.
Ensure records are timeously and accurately
written up.
Store all records securely and clear desks/switch off computers when leaving work.
Use only encrypted portable devices.
Ensure you cannot be overheard when discussing patient information.
Follow good practice regarding use of social
media.
Challenge and verify where necessary when
disclosure is sought.
Seek advice when disclosing information without
consent and record any decisions/actions taken.
Report any actual or suspected breaches.
Take part in confidentiality training.
Know your Caldicott Guardian and how to
contact

19
Q

what should you not do in practice in terms of confidentiality

A

Do not share passwords or allow your password to be seen by others.
Do not share information without consent unless there are statutory grounds to do so.
Do not use person-identifiable information unless absolutely necessary.
Do not allow people not directly involved in the person’s care to access information without justification.
Do not collect, hold or store any more information than you need or keep it for longer than necessary.
Do not use person-identifiable information out-with the professional environment.