Conduct Elicitation Flashcards
Purpose
To draw out, explore, and identify infor relevant to the change
Description
3 common types of elicitation:
- collaborative: direct interaction with sh, relies on their experiences, expertise, and judgement
- research: systematically and discovering and studying info from materials or sources. Can include data analysis of historical data to identify trends or past results
- experiments: include observation studies, proofs of concept and prototypes
Inputs
Elicitation activity plan
Include plan activities, tech, logistics (date, time, location, resources, agenda), scope of elicitation activity, available sources of background info
Elements
- Guide elicitation activity
BA consider:
- elicitation activity goals and agenda
- scope of the change
- form of output
- what other representations the activity results will support
- how output integrates
- who provide information
- who will used infor
- how info will be used
Elements
- Capture elicitation outcomes
Help to ensure that infor produced during elicitation activities is record for later refer and used
Guidelines and tools
- BA approach
- Existing BA information
- Sh engagement approach: provides collaboration and commu approaches that might be effect during elicitation
- Supporting materials: any info, tools, equipment to be used during elicitation
Techniques
Benchmarking and market analysis
Brainstorming
Business rules analysis
Collaboration games
Concept modeling
Data mining
Data modeling
Document analysis
Focus groups
Interface analysis
Interviews
Mind mapping
Observation
Process analysis
Process modelling
Prototyping
Survey
Workshops
Stakeholder
Customer
Domain sme
End user
Implementation sme:
Sponsor: authorize and ensure sh join
Any sh: could have relevant knowledge or experience to elicitation activities
Outputs
Elicitation results(unconfirm)
Captured info in a format that is specific to elicitation activity
