Comunication And Negotiation

Question 1

What goes into McLaren Heads of Terms?

Answer 1

Key points in HOTs
1. Subject to contract
2. Details of parties
3. Solicitors details
4. Timings.
5. Conditions.
6. Financials/Price

Question 2

How would you prepare for a negotiation?

Answer 2

-Agree clients objective
- Detailed research.
- Decide what you can concede.
- Understand other party’s position.
- Walk away when you need to

Question 3

Tell me about a time you demonstrated effective communication skills?

Answer 3

When updating market transactions I clearly communicate with agents the information I require. This involves being transparent and making sure the agent has the correct requirements. This way I usually receive student demand reports and transaction schedules on time.

Question 4

What makes effective communication?

Answer 4

Clear, Concise, Complete, Courteous

Question 5

When have you negotiated at Mclaren?

Answer 5

I had to try get an architect to send a high level scheme of a development opportunity earlier than I originally required. I had to negotiate with my director who wanted it earlier than planned. I met both the architect and my director half way and said I would use the architect for another scheme and told my director I would finish other work before this particular opportunity.

Question 6

How can you improve collaboration in a team?

Answer 6

-Establish team goals
- Communicate expectations
-Leverage team members strengths
-Encorouge collaboration

Question 7

How does a swot analysis improve your negotiation position?

Answer 7

Strength, weaknesses, opportunity, threats.
When choosing an offer price for an offer letter. It’s important to use swot to put my best foot forward in negotiation of land price. I must assess the strength weaknesses of the site but also look at the opportunity and threats

Question 8

What barriers to effective communication have you encountered?

Answer 8

Physical barriers=
- social distancing
-Remote working
- closed office doors

Emotional barriers
-resulting from emotions such as mistrust

Language barriers
- how a person speaks verbally and non verbally

Question 9

What is unconscious bias?

Answer 9

Learned stereotypes that are automatic, unintentional, deeply ingrained, universal and able to influence behaviour

Question 10

What can be a barrier to negotiating effectively?

Answer 10

-Focusing on price
-Not asking enough questions
-Viewing it as a battle.