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PACE+ 6 > Computer & Internet Technology > Flashcards

Computer & Internet Technology Flashcards

1
Q

What does IoT and AI stand for?

MOD3: Computer & Internet Technology

A

Internet of Things
Artificial Intelligence

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2
Q

Devices, including smartphones, tablets, laptops, and desktop computers, come with preinstalled software known as?

MOD3: Computer & Internet Technology

A

an operating system
The OS provides instructions to the computer, enabling basic operations

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3
Q

What three categories do laptops fall into?

MOD3: Computer & Internet Technology

A
  1. Chromebook
  2. MACs
  3. PCs
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4
Q

True or False

Approximately 90% of users are on a PC

MOD3: Computer & Internet Technology

A

False

75%

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5
Q

Multiple Choice

The Chromebook

MOD3: Computer & Internet Technology

A
  1. runs on an Android OS
  2. all activity is performed within the Chrome browser
  3. information is stored on a cloud service and not the machine
  4. only a few Android apps can be installed on the device
  5. cannot run Microsoft Premium applications
  6. All of the above

6

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6
Q

Examples of productivity software include:

MOD3: Computer & Internet Technology

A
  • Data storage solutions like OneDrive (personal and business use)
  • Azure (business solution)
  • Robust video conferencing applications such as Teams
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7
Q

Three most common operating systems are:

MOD3: Computer & Internet Technology

A
  1. Microsoft Windows
  2. Apple iOS
  3. Android
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8
Q

Key differences between operating systems

MOD3: Computer & Internet Technology

A
  1. Both Windows and macOS offer a wealth of built-in utilities and apps.
  2. However, macOS offers a video editor, a preview utility, and a streaming music service that are superior to those features in Windows.
  3. Only the Mac can run both iOS and Windows programs.
  4. MacOS also has stronger integration between desktop and mobile devices.
  5. Apple maintains tight control over application developers, it experiences fewer issues with third-party programs crashing the system.
  6. Chrome and Android operating systems work together.
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9
Q

Define

Software

MOD3: Computer & Internet Technology

A

Software programs are a set of instructions that tell the computer what to do, how to do it, and where to send the output or results.

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10
Q

What are the two types of software? Describe?

MOD3: Computer & Internet Technology

A

System software controls the computer and peripherals such as the keyboard and mouse

Applications software performs specific tasks

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11
Q

True or False

Preinstalled software typically includes system software—the operating system and utility programs that run and maintain the computer, such as games, utilities, or trial versions of software packages.

MOD3: Computer & Internet Technology

A

True

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12
Q

Examples of applications software or productivity software that enable you to perform specific tasks are:

MOD3: Computer & Internet Technology

A

Microsoft Outlook, Salesforce, Adobe Photoshop, and QuickBooks

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13
Q

True or False

Mobile applications, simply known as apps, are types of application software developed to run on specific mobile platforms, such as tablets and smartphones.

MOD3: Computer & Internet Technology

A

True

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14
Q

True or False

Packaged software is mass-produced for a mass audience with a variety of needs. Popular package software programs include Microsoft Word and Adobe Photoshop.

MOD3: Computer & Internet Technology

A

True

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15
Q

True or False

Custom software is built from the ground up based on an in-depth analysis and design process. Custom software costs significantly LESS than packaged software and requires LESS time to develop.

MOD3: Computer & Internet Technology

A

False

Costs more and requires more time to develop

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16
Q

True or False

Examples of web-based apps include Amazon, Facebook, Zoom, Teams, and email programs such as Gmail.

MOD3: Computer & Internet Technology

A

True

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17
Q

Describe

Software as a Service (SaaS) model

MOD3: Computer & Internet Technology

A

In this model, you pay a monthly or annual subscription fee instead of purchasing the entire product and downloading it all at once. It frees up storage space and you can download it on several devices.

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18
Q

True or False

Microsoft 365 and Google Workspace are examples of office productivity suites.

MOD3: Computer & Internet Technology

A

True

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19
Q

True or False

The Adobe Creative Cloud collection is entirely accessed from the cloud?

MOD3: Computer & Internet Technology

A

True

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20
Q

True or False

The Adobe Document Cloud (Adobe DC) is a subset of the Adobe Creative Cloud. It focuses on business applications, including Acrobat DC and eSign services specifically for PDF digital document management.

MOD3: Computer & Internet Technology

A

True

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21
Q

Define

Portable Document Format (PDF)

MOD3: Computer & Internet Technology

A

is an application- and operating system-independent file format, enabling you to create and share documents containing text, graphics, and images across all programs and platforms.

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22
Q

Collaboration applications are another example of software suite licensing and subscription model, such as…

MOD3: Computer & Internet Technology

A
  • Microsoft Teams
  • Zoom
  • WebEx
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23
Q

Define

The cloud

MOD3: Computer & Internet Technology

A

a series of redundant servers storing your software and your files, which your computer or device accesses to retrieve information.

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24
Q

The cloud is effective in the following ways…

MOD3: Computer & Internet Technology

A
  • enures security, reliability and on-line access
  • makes it easy to share files and folders
  • with appropriate permissions team members can access files, data and other content anytime from anywhere
  • you do not need to be online to work
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25
Q

The most popular and well known browsers are:

MOD3: Computer & Internet Technology

A
  • Google Chrome
  • Apple Safari
  • Mozilla Firefox
  • Microsoft Edge
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26
Q

The following describes what?

simple tools or web apps that customize and ease your browsing experience.

MOD3: Computer & Internet Technology

A

Browser extensions

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27
Q

True or False

When using public Wi-Fi, you do not need to connect to your company through a Virtual Private Network (VPN)

MOD3: Computer & Internet Technology

A

False

You should always connect through a VPN

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28
Q

Features of Google Chrome

MOD3: Computer & Internet Technology

A
  • every platform supports Chrome
  • sync your data across all devices
  • has a large extension library and built-in tools, such as a language translator and PDF viewer
  • automatically blocks ads that violate the standards of the Coalition for Better Ads.
  • will warn you of suspected phishing or malware sites encountered while browsing.
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29
Q

Features of Safari

MOD3: Computer & Internet Technology

A
  • default browser for MAC and iOS systems
  • works seamlessly across all Mac devices and has strong security features
  • vulnerable to security breaches
  • Do not use Safari on non-Apple products
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30
Q

Features of Firefox

MOD3: Computer & Internet Technology

A
  • an open-source browser that runs on the Windows, macOS, and Android operating systems
  • makes efficient use of memory resources
  • customizable
  • The Private Browsing Mode does not save your browsing information, such as history and cookies, and leaves no trace when the session ends
  • Enhanced Tracking Protection prevents trackers hidden on web pages from collecting your data and slowing down your browsing
  • boasts the largest extension library among popular browsers
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31
Q

Features of Microsoft Edge

MOD3: Computer & Internet Technology

A
  • improved syncing function
  • easier to share passwords, favorite sites, and webpages across devices.
  • easy to focus on text with the Immersive Reader mode
  • strengthened privacy protection with InPrivate mode to browsing activity private
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32
Q

Describe

Microsoft Edge Collections function

MOD3: Computer & Internet Technology

A

A powerful and useful tool that allows you to gather and store information from different websites for later viewing.
For example, you may want to collect and review the information you learned at a conference. With Collections, you can freeze it on your computer, export it to other Microsoft applications

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33
Q

What are the Boolean criteria used in internet research?

MOD3: Computer & Internet Technology

A
  • AND
  • OR
  • ALL
    NOT
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34
Q

What is a wild card function?

MOD3: Computer & Internet Technology

A

substitute the asterisk symbol for a word within a key phrase.
For example, entering the search criteria “three * mice” will return results including “3D mice” and “3 blind mice.”
You can use wildcards to find the end of a phrase, such as “no good deed goes * ”

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35
Q

Niche search engines search only…

MOD3: Computer & Internet Technology

A

a particular format or predefined criteria.
Wolfram Alpha searches demographic data and math/science information.
Midomi is a music search engine.
Google Scholar searches only scholarly and academic literature.
They all return high-quality results.

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36
Q

True or False

Search engine optimization (SEO) techniques tweak your website to increase its visibility for relevant searches, thereby bringing more traffic to it.

MOD3: Computer & Internet Technology

A

True

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37
Q

Define

Google Analytics

MOD3: Computer & Internet Technology

A
  • gives its registered company’s insight with detailed information about their customers so they can better understand their needs
  • can tell you when someone arrives at your digital doorstep via Facebook, Twitter, or Instagram
  • It can also alert you if that guest posts on another industry blog.
  • helps you allocate your marketing budget and resources.
  • It even tells you what your visitors are searching for and where they end up on your website.
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38
Q

What does the acronym CARS stand for in internet research?

MOD3: Computer & Internet Technology

A
  • Credibility - review authors credentials
  • Accuracy - is the info current/up-to-date
  • Reasonable - does it contain objective information and multiple points of view
  • Support - does the site contain relevant web links to other sites, does it cite sources, photos or other reproduced content.
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39
Q

Describe

Microsoft Word

MOD3: Computer & Internet Technology

A

A full-featured comprehensive word processing application, enabling you to create a variety of personal and business documents. It includes desktop publishing with newsletters and fliers. Microsoft Word also supports the creation of web pages.

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40
Q

Describe

Microsoft Excel

MOD3: Computer & Internet Technology

A

A powerful spreadsheet application, enabling users to organize and make calculations, graph data, and develop professional reports. Excel tables and reports can be published to the web and access real-time web data.

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41
Q

Describe

Microsoft PowerPoint

MOD3: Computer & Internet Technology

A

A full-featured and robust presentation application, allowing you to produce comprehensive presentations. Presentations can be converted into video to broadcast on the web or to create a photo album.

42
Q

Describe

Microsoft Outlook

MOD3: Computer & Internet Technology

A

A powerful communications and scheduling application that enables you to communicate with others, track your contacts, and organize your calendar.

43
Q

Describe

Microsoft Publisher

MOD3: Computer & Internet Technology

A

Provides tools to design and create high-quality documents, combining text, graphics, illustrations, and photographs. The robust toolbox enables graphic manipulation, color schemes, and advanced layout and print tools that power creativity far beyond the limits of word processing.

44
Q

Describe

Microsoft Forms

MOD3: Computer & Internet Technology

A

Create surveys, polls, and quizzes to collect data to make better business decisions. Forms work as a standalone online app, but also work in Teams and Outlook

45
Q

Describe

Microsoft Bookings

MOD3: Computer & Internet Technology

A

Allows internal and external users to schedule appointments with you. You can set up a time limit—for example, 30 minutes. Booking has a public link that users can access to view available times and schedule a meeting with you. Booking works with Microsoft Outlook.

46
Q

Describe

Exchange Online

MOD3: Computer & Internet Technology

A

Enables access to Outlook information (business email, calendars, contacts) from other computers or mobile devices regardless of time or location, without additional server cost. Outlook can also be installed for more functionality as an email client.

47
Q

Describe

Microsoft Teams

MOD3: Computer & Internet Technology

A

A workspace hub for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji. Teams supports real-time presentations and meetings, as well as audio, video, graphics, messaging, whiteboards, and screen sharing. Persistent messaging enables users to come in and read previous messages, communicate live with colleagues, or leave messages for them to view later. Meetings can be archived to be viewed later in Microsoft Stream. Participants can connect with computers, laptops, tablets, or a variety of mobile devices.

48
Q

Describe

Microsoft OneDrive for Work or School

MOD3: Computer & Internet Technology

A

One TB of storage per user. OneDrive allows versioning, has an autosave feature for Word, Excel, and PowerPoint, and offers collaboration features. Microsoft Teams recordings are stored in a OneDrive folder, called Recordings, of the meeting organizer. OneDrive allows you to share folders and files with a user outside your company. You can even require a password to open the file, set an expiration date for file access, and keep users from downloading files.

49
Q

Describe

SharePoint

MOD3: Computer & Internet Technology

A

Provides templates and tools that enable you to create and design professional-looking websites, customized with your own images, forms, maps, and social networking tools. Once completed and given a domain name of your choosing, it can be hosted by Microsoft 365 SharePoint as part of your subscription.

50
Q

Describe

Power BI

MOD3: Computer & Internet Technology

A

Cloud-based business intelligence (BI) to share, analyze, and visualize data; to search for, import, shape, and merge data; and to create reports, models, and visualizations.

51
Q

Describe

Sway

MOD3: Computer & Internet Technology

A

Enables creation and sharing of interactive web-based reports, presentations, and projects

52
Q

Describe

Stream

MOD3: Computer & Internet Technology

A

A video service wherein people in your organization can upload, view, and share videos securely. Shares recordings of meetings, presentations, training sessions, or other videos that aid your team’s collaboration. Stream will create a searchable transcript of your recording.

53
Q

Describe

Yammer

MOD3: Computer & Internet Technology

A

A social networking tool allowing for communication within a business or corporate network. Access is restricted to specific email addresses to maintain security.

54
Q

These original Google functions are available — Gmail, Google Talk, Google Calendar, and Google Page Creator—as well as newer tools such as Google Docs, Sheets, Slides, Forms, Google Drive, Google Chat, and Meet, in what business tool set?

MOD3: Computer & Internet Technology

A

Google Workspace

55
Q

Define

Malware

MOD3: Computer & Internet Technology

A

Shorthand for malicious software. Malware can delete or alter files, erase hard drives, or simply slow down your system to an almost unusable pace. Obviously, malware poses a significant threat to your computer and its contents.

56
Q

Define

Virus

MOD3: Computer & Internet Technology

A

A virus is a small program that installs on your computer and alters its operation without your knowledge. A virus will also replicate and distribute itself to other computers.

57
Q

Defien

Trojan Horse

MOD3: Computer & Internet Technology

A

A Trojan Horse disguises itself as a useful utility program but actually causes a variety of problems, including stealing information by tracking your keystrokes.

58
Q

Define

Adware

MOD3: Computer & Internet Technology

A

A particularly annoying piece of malware is adware that clutters your screen with unwanted advertisements, banners, or pop-up windows.

59
Q

Define

Ransomware

MOD3: Computer & Internet Technology

A

One of the most malicious forms of malware, ransomware, is designed to block access to a computer system until a sum of money is paid (also known as “cryptic extortion”).

60
Q

Types of Malware

MOD3: Computer & Internet Technology

A
  • Virus
  • Trojan Horse
  • Adware
  • Ransomware
61
Q

The following describes what

the legal term for ownership of intangible assets, such as ideas, art, music, and software.

MOD3: Computer & Internet Technology

A

Intellectual property

62
Q

True or False

Copyrighted software belongs to the author or publisher. Therefore, you are free to use properly acquired software, but not to copy, change, or distribute it without additional permission from the copyright holder.

MOD3: Computer & Internet Technology

A

True

63
Q

True or False

When you purchase packaged software, you are purchasing a license to use it according to the terms of the agreement.

MOD3: Computer & Internet Technology

A

True

64
Q

Define

Cookies

MOD3: Computer & Internet Technology

A

are temporary files, and they track visited sites or other information in your browser history

65
Q

“https” designation stands for:

MOD3: Computer & Internet Technology

A

Secure Hypertext Transfer Protocol

66
Q

This makes digital content traveling between your machine and the website unreadable without a valid encryption key or authorized hardware device.

MOD3: Computer & Internet Technology

A

Encryption

67
Q

Types of Networks

MOD3: Computer & Internet Technology

A
  • Wired
  • LAN (local area network)
  • Wi-Fi (wireless fidelity)
  • Wi-Fi hotspot (Wi-Fi access point)
  • VPN (virtual private network)
68
Q

Define

Cloud Storage

MOD3: Computer & Internet Technology

A

a set of servers on which you store and retrieve your information, which is usually accessed through the internet. Storage providers operate the infrastructure, ensure security, and allow you to store and access a seemingly unlimited amount of data for a fee.

69
Q

Advantages of cloud storage

MOD3: Computer & Internet Technology

A
  • no startup costs for servers
  • small monthly fee
  • no maintenance responsibilities
  • supports many authorized users
  • global access from anywhere with internet
70
Q

True or False

Cloud computing can present issues beyond your control, such as crashing, slow response time due to increased traffic, and costs or regulations put in place by your Internet Service Provider (ISP).

MOD3: Computer & Internet Technology

A

True

71
Q

Define

A networked society

MOD3: Computer & Internet Technology

A

an interconnected ecosystem where devices and people are all connected via the internet.

72
Q

Define

Internet of Things (IoT)

MOD3: Computer & Internet Technology

A

connects machines so they can talk to one another. It analyzes and acts upon the resulting big data explosion.
For example if you use a security camera with motion detection to watch your package arrive on your doorstep.

73
Q

Internet etiquette, or Netiquette guidelines

MOD3: Computer & Internet Technology

A
  • treat others as you expect to be treated and maintain a professional tone at all times
  • be polite
  • use language that avoids misunderstanding and misinterpretation
  • never compose a message using all caps
  • re-read all email to ensure messages contain no factual or grammatical errors or misleading tones
  • adhere to fair use and copyright guidelines
  • properly cite any text, data, or information found on a website.
74
Q

Email systems can be either client-based or web-based

MOD3: Computer & Internet Technology

A

client-based email such as Microsoft Outlook transfers information from one email address to one or more email addresses.
web-based mail such as Gmail and Outlook on the web, send and receive messages directly through the provider’s website and can be stored offline.

75
Q

The email triage process involves sorting emails into three categories:

MOD3: Computer & Internet Technology

A
  1. Identify the most important emails that must be dealt with immediately.
  2. Turn to the emails that are urgent but less so.
  3. Identify emails that can be handled later. Placing them in folders can help make this process easier to manage.
76
Q

Email communications some time-saving practices:

MOD3: Computer & Internet Technology

A
  • Create distribution lists for groups that you email often, enabling you to email many people by entering just one address.
  • Create templates for emails you send repeatedly, such as monthly reports.
  • As always, use common sense. Ignore irrelevant emails and unsubscribe from email lists that may once have been useful but that you no longer read.
  • Pin emails so they are at the top of your inbox.
  • Snooze emails that you don’t have time to answer now, and they will reappear at a later date/time at the top of your inbox.
  • Use the “Send Later” feature so your emails arrive at the optimal time.
  • Use “Undo Send” to quickly pull back an email you accidentally sent or to which you forgot to add an attachment.
77
Q

Keyloggers

MOD3: Computer & Internet Technology

A

steal personal information such as passwords.

78
Q

Instant messaging (IM)

MOD3: Computer & Internet Technology

A

refers to a one-on-one synchronous communication tool, enabling participants to interact in real time

79
Q

Chatbot

MOD3: Computer & Internet Technology

A

A chatbot is a software application used to conduct an online chat conversation via text or text-to-speech. This is in lieu of providing direct contact with a live human agent. The AI chatbot is designed to convincingly simulate the way a human would behave in a conversation.

80
Q

Slack

MOD3: Computer & Internet Technology

A

provides a platform for channel-based messaging, file sharing, and live meetings.

81
Q

Define

Personas

MOD3: Computer & Internet Technology

A

By defining your target audience - gender, age, occupation, location, hobbies, purchasing preferences you create your customer personas.

82
Q

True or False

  • By making it personal
  • By making it authentic
  • By making it engaging
    you connect with your audience

MOD3: Computer & Internet Technology

A

True

83
Q

What social media management tool allows you to schedule and post updates with the same material to multiple social media sites at the same time?

MOD3: Computer & Internet Technology

A

Hootsuite

84
Q

True or False

In the realm of social media, privacy is a major concern and an issue as to how social media companies use the personal information they collect along with the increased traffic, makes company networks more vulnerable to security breaches.

MOD3: Computer & Internet Technology

A

True

85
Q

True or False

Analyzing data and automatically giving suggestions for PivotTables, and displaying outliers in Excel is an example of Artificial Intelligence (AI) in business.

MOD3: Computer & Internet Technology

A

True

86
Q

The following describes what?

…shows you personal and privacy-protected insights on your work patterns, such as how much time you spend in meetings, and gives you recommendations to improve your productivity and wellbeing

MOD3: Computer & Internet Technology

A

Viva Insights (a productivity tool in Outlook)

87
Q

Define

IoT

MOD3: Computer & Internet Technology

A

the network of physical objects or “things” that are embedded with sensors and software. This occurs for the purpose of connecting with other devices over the internet.

88
Q

Multiple Choice

IoT benefits for your smart office

MOD3: Computer & Internet Technology

A

a. energy savings
b. workplace safety
c. adds new productivity to every industry
d. all of the above

D

89
Q

IoRT

MOD3: Computer & Internet Technology

A

Internet of Robotic Things

90
Q

What is the difference between IoT and IoRT

MOD3: Computer & Internet Technology

A
  • IoT devices are designed to handle specific tasks
  • IoRT is designed to react to unexpected conditions (deliver food and fill orders, in healthcare robotic arms perform surgery, draw blood, deliver meds, restock supply rooms)
91
Q

using technology to automate tasks that once required humans is called

MOD3: Computer & Internet Technology

A

Hyper-automation

92
Q

True or False

AI-driven decision making, in practice, once your current task reaches a certain point, it triggers the robot, which in turn performs subtasks related to the current job.

MOD3: Computer & Internet Technology

A

True

93
Q

XR (extended reality) is the umbrella category that covers all the various forms of computer-altered reality, including…

MOD3: Computer & Internet Technology

A

augmented reality (AR)
mixed reality (MR)
virtual reality (VR)

94
Q

Define

XR (extended reality)

MOD3: Computer & Internet Technology

A

refers to all real and virtual environments generated by computer graphics and wearables. This creates a realistic, three-dimensional environment that you can perceive as real and interact with in realistic ways

95
Q

Define

Ecommerce

MOD3: Computer & Internet Technology

A

the acquisition of products or services using the internet. They can be physical products like computers or clothing or intangible products (music, services, or education)

96
Q

Ecommerce models

MOD3: Computer & Internet Technology

A
  1. Business-to-consumer (B2C) model. Businesses sell directly to consumers.
  2. Consumer-to-consumer (C2C) model. Multiple sellers and resellers for each item like Craigslist or eBay.
  3. Business-to-business (B2B) model. The transfer of goods, information, and services between businesses.
97
Q

CNET

MOD3: Computer & Internet Technology

A

a website that publishes reviews, news, articles, podcasts, and videos on technology and consumer electronics. Their reports are unbiased and reliable.

98
Q

What is an aggregator site

MOD3: Computer & Internet Technology

A

a site that searches dozens of sites in a few seconds and present the results in one list.

example: SkyScanner.com

99
Q

What is an accumulator site

MOD3: Computer & Internet Technology

A

a site that accumulates travel information. Simply forward your confirmation emails and in a matter of seconds, a comprehensive itinerary for every trip will be created.

example: Tripit

100
Q

Other useful digital travel tools

MOD3: Computer & Internet Technology

A
  1. Google translate - language
  2. XE - currency conversion
  3. Hopper - travel planner
  4. Travel Perk - planning, booking, and coordinating trip details for one person or an entire team
  5. Seat Guru - view layout and configuration of their planes and seats
101
Q

True or False

A Virtual Private Network (VPN) secures your information by encrypting your data from end to end, regardless of where you access the internet. Instead of putting your information out on the internet mega-highway, you can use a restricted access lane that no one else can enter.

MOD3: Computer & Internet Technology

A

True

102
Q

True or False

A Subscriber Identity Module (SIM) card is a small smartcard that stores subscriber data on the smartphone and cannot be transferred from one phone to another.

MOD3: Computer & Internet Technology

A

False

It CAN be transferred from one phone to another.

PACE+ 6 (4 decks)

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