Comptia 1102 Flashcards
Windows typically gives support for ___ years after they are released
5
Windows 10 pro allowed for
Remote device access, bitlocker (FDE), and group policy mgt
Windows 10 pro workstation allowed
4 physical CPUs, max ram of 6 tb, resilient file system (like windows server)
Windows 10 enterprise allowed for
Large scale implementation, volume licensing, applocker, branchcache, granular user xp (kiosks and customizable workstations)
Windows 10 hardware requirements x86:
For x86: 1 GHz processor, 1 gb ram, 32 gb of disk space, Microsoft direct x graphics with wddm driver, min. 800x600
Windows 10 hardware requirements x64:
For x64: 1 GHz processor, 2 gb ram, 32 gb free disk space, Microsoft direct x graphics with wddm driver, min. 800x600
What are Windows Workgroups?
Windows workgroups are logical groups of networks. Each device is a standalone network, and everyone is a peer (no centralization, every computer has its own set of usernames and passwords)
WINDOWS AT WORK::
Windows at work offers large scale support (thousands of devices)
Windows at work addresses security concerns
Includes Productivity (excel) and Media (video and audio)
It allows for efficient file transfers at multiple locations
WINDOWS DOMAIN SERVICES:
Large database for all computers, devices, printers, etc.
Everything is documented in one place
Active directory is not suitable for home use
Active directory also is used for authentication, centrtalized management, etc.
Windows Domain:
centralized database that allows users to have a single login,
DESKTOP STYLES:
A work devcice often uses a standard desktop with a common user interface
You have very limited customization, but you can work at any computer
AVAILABILITY of RDP:
Remote Desktop Protocol:
RDP client is the software that access the remote device, available in almost any OS
RDP is not available in Windows home, but you do have remote assistance
BITLOCKER and EFS(Encrypting File Service):
EFS encrypts single files,
Bitlocker is a FDE (Full Disk Encryption) software
GROUP POLICY:
Allows you to centrally manage users and systems
It can be a part of active directory or a local system
You can manage a local device using??? gpedit.msc
Group Policy Management Console
Group Policy Management Console is integrated with active directory and offers powerful system management gpmc.msc???
WINDOWS UPGRADES
UPGRADE VS. INSTALL:
upgrades keep the files in place, whereas an install starts over completely
upgrades maintain consistency (customizations, files, applications, etc.)
upgrades saves hours of time by avoiding application reinstalls
In place upgrade
everything stays where it is.
You’d start the comp, and from the existing OS, you would start the upgrade
Clean install
You MUST backup everything in your OS before a clean install
Start the setup by booting from the installation media (dvd or usb), or downloaded from the internet, media creation (allows you to make a boot drive from the online package)
You CAN’T upgrade from a x86, to a x64 version, or vice versa
Which versions of windows can upgrade to windows 10? Which versions of windows can upgrade to windows 11?
You can perform in place upgrades to Windows 10 from Windows 7 and 8.1 (not 8.0)
The ONLY available in place upgrade to 11 is 10
POST INSTALLATION:
Make sure your files are in place
If it doesn’t boot, you have bigger problems
testing is useful for unknown hardware configurations
start=> settings=> system=> recovery=> go back=>
Check also for additional installations (service packs, security patches, security apps, driver updates, app updates)
PRIVELEGES:
Standard priveleges are default.
Administrative/Elevated prompts are for more priveleges
To access administrative prompts, type -cmd, ctrl+shift+enter
(Same process in windows 10 and 11)
Help cmd
If you are unsure, you can type help
> help dir
> help chkdsk (Check disc)
> help copy
You can also use [command] /?
cls cmd
Close the prompt with exit
> cls clears the screen
dir cmd
> dir to list all files and directories in a given folder
md/rd/cd cmds
> md or mkdir to make a folder
rd or rmdir to remove folder
cd or > chdir to change the working directory, use a backslash to specify the folder name
Two periods cmd
Use two periods to specify the folder above the current folder (helpful when you have to move backwards through the system)
DRIVE LETTERS
When working in windows, we need a way to determine where files are located, different files have different letters.
Which drive letter is associated with local storage?
Local storage drives are associated with the letter C
HOSTNAME:
Whatever name comes up with this prompt, the next thing you type in will go to that name
> format
(You can lose data here. MAKE SURE YOU FORMAT THE CORRECT DRIVE)
writes a new file system in, effectively erasing anything that was there
e.g > format k:
default might be a FAT32 type of file system (file allocation table 32) verifies size (e.g 2 GB)
VOLUME LABEL???
copy cmd
> copy sourcefile destination(newname?)
copy /v verifies the two files are identical
copy /y suppresses prompt to confirm you want to overwrite an existing file
TAB KEY CAN AUTOCOMPLETE
xcopy cmd
xcopy /s (subdirectories) copies all files within a given set of folders
robocopy (robustcopy)
a better version of xcopy, included in windows 10 and 11
backwards compatibility by certain formats??
/IPG:n Inter-Packet Gap to free bandwith on slower lines (helps when you’re copying a file with limited bandwith and you don’t want to overwhelm the system)
Robocopy can copy files only at a certain time of the day,
Robocopy can copy files to a remote site, wait if the connectivity is broken, and automatically resume when the connectivity is restored
shutdown cmds
> shutdown powers off the whole system
shutdown /r /t (seconds) restarts after n number of seconds.
shutdown /s /t (number of seconds) wait so many seconds
shutdown /a (aborts the shutdown)
WHAT ARE PARTITIONS??
> diskpart creates partitions from an available disk
you can create, modify, delete, and format partitions all from diskpart, YOU CAN LOSE DATA
you can use the list command from inside diskpart to list out disks, volumes, partitions, etc.
> winver cmd
> winver tells you information on what windows version you’re running (helpful info on security patches)
gpupdate cmd
> gpupdate forces a groupupdate without having to cycle through the login process
gpresult checks what the current configuration on group policy is, and you can check it before and after the update
(gpresult /r) (gpresult /user sgc/professor /v)
> gpupdate applies changes
gpupdate /force applies everything
Ipconfig cmd
Most troubleshooting problems start with IP address
You need to know IP addresses, subnet masks, DNS settings, etc. (Ping your local gateway?)
> ipconfig pings local router, tells what TCP/IP and network adapter you’re using, What servers you’re using, etc.
> ipconfig /all gives even more information
> ping
> ping pings another device, determines reachability and round-trip time.
(Uses Interenet Control Message Protocol ICMP)
ping 9.9.9.9 would send 4 separate request and expect 4 separate responses
TTL cmd
TTL tells how many hops between us and who we’re pinging. If the number changes, then the pathway changed
netstat cmd
> netstat (network statistics)
netstat -a (shows all active connections, what ports you’re listening on, etc.)
netstat -b (shows what windows are open? requires elevated permission)
netstat -n (only show ip addresses)
nslookup cmd
> nslookup (name server lookup)
canonical names, IP addresses, cache timers
Net view cmd
> net view (view network resources)
Net user cmd
> net use (map a network to share a drive letter?)
Net user cmd
> net user (view acct info and change passwords)
how to assign drive letter ‘w’ to that share of the server
> net use w: \servername\sharename (assigns drive letter ‘w’ to that share of the server.)
tracert cmd
> tracert (traces routeof a ping, mapping the entire path)
takes advantage of ttl exceeded error msgs to map pathway
ICMP is usually low priority, so many routers and firewalls will not respond to ICMP protocols
tracert -d only sends IP addresses
> pathping cmd
combination of tracert and ping
traces route, then adds round trip time and packet loss at each hop
>pathping -n (only Ip addresses)
Task Manager
real time stats
access task manager by pressing: ctrl-alt-del, ctr-shift-esc, or right clicking taskbar
SERVICES
non-interactive background processes
STARTUP (task manager)
gives you a list of all apps that startup when you login (if an app is giving problems, disable a bunch and add them in one by one to identify the problem app)
Task Manager Tabs
Services, Startup, Processes, Performance, Networking, Users
PROCESSES (task manager)
view all interactive apps, can even show other users apps running. you can add metrics that you want to see.
PERFORMANCE (task manager)
view cpu, memory, network, and storage info as a graph over time
NETWORKING (task manager)
used to be its own tab, now it’s part of the performance tab, you can see link speed, utilization, etc.
USERS (task manager)
Who is connecting, what are they doing? you can disconnect and modify from this tab as well.
MICROSOFT MGT CONSOLE
allows you to build your own console so everything is under one window
search for mmc.exe
No utilities will be listed, you have to populate it yourself.
Handy starting point: event viewer; local users and groups; disk management; task scheduler; etc.
Add snap-ins (kinda looks like pro tools automation window)
EVENT VIEWER
Central event consolidation (what happened?)
Application, Security, System, Setup
Information, Warning Error, Succesful Audit, Failure Audit
> eventvwr.msc
DISK MANAGEMENT
Manage disk operations on computers and file servers
> diskmgmt.msc
WARNING: YOU CAN LOSE DATA (ALWAYS BACKUP)
TASK SCHEDULER
schedule an app or script
Includes tepmplates/predefined schedules
Organize- You can separate tasks into folders
> taskschd.msc
DEVICE MANAGER
The OS doesn’t know how to talk to most hardware
device drivers are OS specific and hardware specific
> devmgmt.msc
CERTIFICATE MANAGER
view user and trusted certs
personal certs, trusted root certs, active directory certs, 3rd party root certs
> certmgr.msc
LOCAL USERS AND GROUPS
Users: administrator, regular, and guest,
Groups: Administrators, usersm backup operators, power users, etc.
> lusrmgr.msc
PERFORMANCE MONITOR
Gather long term statistics
OS metrics, like: Disk, memory, cpu, etc
Set alarms and alerts
Store statistics and analyze
Has built in reports to analyze data
GROUP POLICY EDITOR
centrally manage users and systems
Policies can be part of active directory, or a local system
Local Group Policy Editor > gpedit.msc
Group Policy (integrated with active directory; it’s a more powerful system management tool)
gpmc.msc
SYSTEM INFORMATION
> msinfo32.exe
hardware resources, OS info, how much memory is installed, DMA? IRQ? conflicts??
components, Multimedia configs, display, input/network configs?
Software environment, drivers, print jobs, running tasks
RESOURCE MONITOR
detailed real world view separated by category: overview, CPU, memory, disk, network
> resmon.exe
SYSTEM CONFIGURATION
manage boot processes, startup, etc.
one stop shop
> msconfig.exe
DISK CLEANUP
finds unused and unneeded files
select different categories to free up disk space
shader caches?? delivery optimization files??
> cleanmgr.exe
DEFRAG
disk defragmentation takes HDD and moves file fragments so that they are cointiguous.
Helps performance slightly
Windows doesn’t defrag an SSD
graphical version of defrag is under drive properties
you can also defrag from command line
you can schedule defrags as well
WINDOWS REGISTRY EDITOR
big hige master database
hierarchical structure??
> regedit.exe
Can find info about Kernel, Device Drivers, Services, Security Acct Manager (SAM), User interface and apps
BACK UP YOUR REGISTRY!!
What are control panel utilities called?
ctrl panel utilities are called applets
INTERNET OPTIONS
determines how the built in browser will operate in windows
Control panel common applets
general- basic display
security- different access based on site location
privacy-cookies pop-up blocker
content- certificates and auto-complete
connections- VPN and proxy settings
programs- default browser, plugins, etc.
advanced- detailed configuration options and reset button
DEVICES AND PRINTERS
everything on the network, (desktops, printers, multimedia devices, storage)
quick and easy way to manage device settings. much easier than device manager
PROGRAMS AND FEATURES
installed apps
you can turn on and off many windows features here
NETWORK AND SHARING CENTER (ctrl panel)
All network adapters (wired, wireless, etc?)
All network configurations adapter settings, network addresses
Ctrl panel SYSTEM
computer info, including version of windows and edition
advanced system settings (performance settings, user profiles, etc.)
configuring remote desktop if your version supports that
DEVICE MANAGER
manages device drivers
you can add/remove/modify
you can troubleshoot a piece of hardware from here
INDEXING OPTIONS
speed up the search process, constantly updates an index
search specifics like browser history or include/exclude certain files.
ADMINISTRATIVE TOOLS
not commonly used utilities
Very useful tools,
task scheduler, services, or events
TIME AND LANGUAGE (windows settings)
windows tries to set the clock by default
Active Domain is very sensitive to synchronized clocks
5 min of tolerance by default (active directory)
Windows Settings
an updated interface, many ctrl panel features have been integrated, but it focuses on ease of use
TIME AND LANGUAGE, UPDATE AND SECURITY, PERSONALIZATION, APPS , PRIVACY, SYSTEM, DEVICES, NETWORK AND INTERNET, GAMING, ACCOUNTS
APPS
similar to PROGRAMS AND FEATURES in ctrl panel
manage installed apps, uninstall, modify, etc. apps
you can modiy windows features, like fonts, services, protocols, (OpenSSH server? SNMP support?)
PRIVACY (windows settings)
share app activity
enable or disable advertising ID
you can see how windows tracks apps and how windows provides suggested content
speech recognition (a lot of times, audio is sent to a 3rd party for processing)