Components of the Interpersonal Communication Model Flashcards
is a common but complex practice that is essential in dealing with patients and other
health care providers.
Interpersonal Communication
encompasses a broad spectrum of media, for example, mass communication (TV, radio), small-group
communication (committee meetings, discussion groups), and large-group communication (lectures, speeches).
Communication
What interpersonal communication occurs in a pharmacy setting practice?
One-To-One Communication
is best described as a process in which
MESSAGES are generated and transmitted by one person and subsequently received and translated by another.
Interpersonal communication
What model is used for interpersonal communication in a pharmacy setting?
Shannon and Weaver Model (1949)
What is the five important elements of Shannon and Weaver model
Sender
Message
Receiver
Feedback
Barriers
uses a transmitter to translate a message
into a signal,
Source
transmits a message to another person
Sender
is the element that is transmitted from one person to another.
Message
can be thoughts, ideas, emotions, information, or other factors and can be transmitted both verbally
(by talking) and nonverbally (by using facial expressions, hand gestures, and so on).
Message
are transmitted spontaneously without the sender thinking about them, such as a glaring stare or
a burst of laughter.
Message
receives the message from the sender.
Receiver
you “decode” the message and assign
a particular meaning to it, which may or may not be the sender’s intended meaning.
Receiver
What do you consider as a receiver when receiving and translating a message?
Verbal and Nonverbal components
is the process whereby receivers communicate back to senders their understanding of the
senders’ message.
Feedback
