components of communication Flashcards
initiate the process of communication by generating a message
who wishes to convey a message to another
sender
motivates one person to communicate with another. these are cues that initiate communication like sights, sounds, odors, time, schedules, object, emotions
referent
involves the selection of specific signs or symbols to transmit the message, such as, language & words, tone and gesture of the voice
encoding
derives from the sender’s internal & external experiences. it is what is actually said or written
message
the medium through which the sender transmit the message
channel
(type of channel)
visual clue that support, contradict, or disguise verbal message (facial expression)
visual channel
(type of channel)
spoken words and other verbal cues
auditory channel
(type of channel)
physical sensations meditated by touch
kinesthetic channel
individual who receives and interprets message from the sender
receiver (decoder)
to relate the message perceived to the receivers storehouse of knowledge and experience and to sort out the meaning of the message
decode
the receivers reaction to the senders message
response (feedback)
the physical and emotional climate in which the interaction takes place
environment
is any means of exchanging thoughts, feelings and information between two or more people
communication
the intent of any communication is to elicit a responce
communication
characteristics of effective feedback
- specific rather than general
- descriptive
- provided in a supportive, nonthreatening manner
- give in a timely manner
- practical and appropriate for the individual client
- clear and unambiguous
- direct and honest