. Flashcards
1
Q
• S- sit facing the patients
• O- offer an open posture
• L- lean toward the patient
• E- establish and maintain intermittent aye contact
• R- Relax
A
2
Q
Developing Helping Relationship
1. Listen actively
2. Help to identify what the person is feeling.
3.Put your self in the other person’s shoes (empathize)
4. Be honest
5. Be Genuine and Credible
6. Use your ingenuity
7. Be aware of cultural differences that may affect the meaning and understanding.
8. Maintain client confidentiality
9. Know your role and your limitation
A
3
Q
Two main Purposes of therapeutic communication:
A
- to influence others
- to obtain information
