Competitive Advantage Flashcards

1
Q

Walmart Competitive Advantage (list)

A

culture and HR management

relationships with suppliers/command supplier book of business

store locations

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2
Q

Walmart Culture

A

Culture of frugal / low-cost through empowered managers, low-wages, covering employee trips etc.

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3
Q

Relationship with suppliers

A

–Quantity: large volume (large consumer base)
–Access to store data (technology)
–Efficient distribution system (lower cost)
–Close relationship with Walmart (feedback)

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4
Q

Store locations

A

Located primarily in rural America to avoid direct competition, stores are also in proximity to distribution centers

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5
Q

Walmart Value Creating Activities

A

Infrastructure

HR

Procurement

Tech

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6
Q

Walmart Tech

A

Tech enables real-time market research and insights

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7
Q

Walmart HR

A

Managers have real control – product mix, prices (Store within the store); Frugal culture

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8
Q

Walmart Procurement

A

Centralized purchasing

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9
Q

How Walmart Achieved Cost Leadership

A
–Relationship with suppliers
–Economies of scale
–Economies of scope
–Economies of density
–Learning curve
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10
Q

Walmarts Competitive Advantage

A

Cost Leadership

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11
Q

Definition of Competitive Advantage

A

Superior profits within its industry compared to rivals
–Through doing something unique and valuable
–Through an integrated set of choices that is distinguishable from its rivals

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12
Q

Sources of Competitive Advantage

A

Cost-leadership

Differentiation

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13
Q

Differentiation

A

–A firm tries to gain a competitive advantage by increasing the (perceived) value of its products relative to the value of other firms’ products
–By increasing the perceived value of its products, the firm can charge a higher price than it would otherwise
–A firm mainly focuses on developing value drivers

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14
Q

Cost Leadership

A

–A firm tries to gain a competitive advantage by decreasing the cost of its products relative to the cost of other firms’ products
–A firm mainly focuses on developing cost drivers

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15
Q

Cost Driver List

A
Scale
Scope
Learning Curve
Input Costs
Vertical Integration
Best Practices
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16
Q

Vertical Integration

A

–For tasks that are (not) specialized to the firm, coordination costs are lower (higher) within the firm than with a market supplier

17
Q

Drivers of WTP

A
Product design
Sale / delivery
Post-sale service / complementary goods
Brand perception
Supporting activities
18
Q

Supporting activities

A

Hiring, training, compensation of employees

19
Q

Disadvantages of Differentiation

A

Value determined by producers
Value goes beyond quality and is multi-dimensional
Ambiguity
Undermine costs of producing high-value product

20
Q

Barriers to imitation

A

Property rights (patents)
Dedicated assets
Investment requirements
High customer switching cost

21
Q

How to sustain competitive advantage

A

Become un-inimitable

22
Q

Dangers of imitation

A

–Collective inertia
–Causal ambiguity
–Management myopia