Competencies Unit 3

Question 1

Communication and Ethics

Answer 1

1) Uses positive and respectful verbal, non-verbal and written communication in a way that can be understood and listens and responds in a respectful and caring manner
2) Explains services and terms to the individual and their family
3) Communicates with the individual and family in a respectful and culturally-appropriate manner

Question 2

Community Inclusion

Answer 2

1) Encourages and assists induviduals in connecting with others and developing social and valued social/work roles based on their choices
2) Supports the individual to connect with friends and to live and be included in the community
3) Hels the individual to transition between services and adapt to life changes
- Includes moving into home and community-based settings
4) Respects the role of family members in planning and providing services