Company Officer Ch 1 & 2 Flashcards
NFPA Standard for Fire Officer Professional Qualifications?
NFPA 1021
The act of watching over the work or tasks of another.
Supervision
An individual responsible for overseeing the performance or activity of others.
Supervisor
What does the company officer manage, at the company level?
People
equipment
time
In most departments, companies spend less than ____% of their time dealing with emergencies.
10%
What is the company officers principle job?
Leading others
What are the backbone of the service delivery system?
Firefighters
How can departments ensure their personnel are professionals? (3)
certification
experience
education
Means that an individual has been tested by an accredited examining body on clearly identified material and found to meet a minimum standard.
certification
In what year was the National Professional Qualifications System established?
1972
Approximately how many NFPA codes and standards are there?
300
NFPA’s codes and standards are the result of more than _______committees and ______individuals.
200 committees
5,000 individuals
How many NFPA documents deal with the qualifications of personnel in the fire service?
ten
In what year did the NFPA publish it’s first standard for fire service officers?
1976
What does Fire Officer I deal with?
first line supervision
What does Fire Officer II deal with ?
management aspects
What does Fire Officer III deal with ?
administration
What does Fire Officer IV deal with?
senior staff needs
What NFPA number deals with FF requirements?
NFPA 1001
What NFPA number deals with Driver operator requirements?
NFPA 1002
What NFPA number deals with Airport FF requirements?
NFPA 1003
What NFPA number deals with Investigator requirements?
NFPA 1033
What NFPA number deals with public education requirements?
NFPA 1035
What NFPA number deals with instructor requirements?
NFPA 1041
Systematic arrangement of a body of rules?
Codes
Rule for measuring or a model to be followed?
standards
What is the final step in the communications process?
Feedback
What is the most commonly used communication form?
Oral communication
An obstacle in the communication process.
barrier
Who wrote the book “The Seven Habits of Highly Effective People”?
Stephen Covey
Deliberate and apparent process by which one focuses attention on the communications of another.
active listening
