COMMUNITY & SOCIAL SERVICE TEST 2

Question 1

W.W.O:

what is the communication cycle?

Answer 1

1. communication
2. coordination
3. networking
4. collaboration
5. partnerships

Question 2

W.W.O:

what does communication mean?

Answer 2

communication is
> sharing of information, that does not require any joint activity.
>it is important to know the other agency’s programs, missions statement, and policies.

Question 3

w.w.o:

what does networking mean?

Answer 3

networking is meeting others and exchanging information, contacts and experiences for professional purposes.

Question 4

what does coordination mean?

Answer 4

coordination involves joint activity, but it allows individual organizations to maintain their own sets of goals, expectations and responsibilities.

Question 5

w.w.o:

what does collaboration mean?

Answer 5

collaboration is an arrangement between 2 or more agency’s with mutually established goals and are working together to meet them.

Question 6

w.w.o:

what does partnerships mean?

Answer 6

partnerships is a contractual relationship between 2 or more parties. each party has stated responsibilities and rights.

Question 7

w.w.o:

what are some reasons to work together?

Answer 7

- required for funding
= avoid duplicating of services
= generates support instead of public criticism 
-strengthen the organization
=benefits client
=attractive to potential donors..

Question 8

fns; food and nutrition service.

what does FNS believe is the key to carrying out its mission?

Answer 8

partnerships

Question 9

what is the fns mission statement?

Answer 9

to increase food security and reduce hunger in partnership with cooperating organizations by providing children and low income people with access to food, a healthful diet, and nutrition education in a manner that supports American agriculture and inspires public confidence.

Question 10

what kind of partners does fns specifically need?

Answer 10

-information sharing
= application assistance
-program eligibility screenings
= providing services 
=referrals

Question 11

what is SNAP? and what do they do?

Answer 11

supplemental nutrition assistance program.
it helps low income families and individuals suppleme t their food budget by providing and electronic benefits transfer card which is used like a debit card to purchase food and authorized retail stores.

Question 12

what is CACFP?

and what does it do?

Answer 12

child and adult care food program.

it reimburses providers for nutritious meals served to eligible children and adults who attend daycare.

Question 13

what kind of pronclude cacfp?

Answer 13

>homeless shelters
> family day care
> at risk afterschool programs
>emergency shelters
>child care centers
>adult day care centers

Question 14

what is SFSP?

and what does it do?

Answer 14

summer food service program.
it provides reimbursable nutritious meals to children during the summer and other extended school breaks at feeding sites in areas of economic nee.

Question 15

social justice

Answer 15

the eliza armstrong case

Question 16

what does Advocacy mean?

Answer 16

it means pleading.

Question 17

what does Advocate mean?

Answer 17

one who pleads the cause of another.

Question 18

what are some of the causes that they advocate?

Answer 18

= defending clients rights
= pleading a clients cause
=battling oppression
=promoting justice (social/economic)

Question 19

what types of advocacy?

a case advocacy is:
a case may be an individual, family or small group.

Answer 19

cause advocacy is:
= involves a larger client group.
= affects multiple groups
=often encounters resistance because it entails significant change.

Question 20

what are the goals of case advocacy?

Answer 20

= to influence other’s decesions
= effective intervention
=alter social circumstances
= to make sure that a client receives the services that he/she needs.

Question 21

how does one investigate the complete situation?

Answer 21

1. understand the range of services offered
=2.learn if there is an appeal process. 
3.learn the complete story.
4.does the client want you to intervene?
5.are there risk involved?

Question 22

what are some of the techniques?

Answer 22

1. allow the other organization to “save face”.
2. does the worker have discretion?
3. demonstrating the exception
4. ask to see agency policies
5. ask for the supervisor

Question 23

united way:

what is the united way?

Answer 23

1. a volunteer led, nonprofit organization
2. located in a geographic community
3. that seeks and addresses the root causes of key issues.
4. is accountable for stewardship of resources, and
5. is accountable for short term and long term results.

Question 24

what is the mission of the united way?

Answer 24

> to improve lives by mobilizing the caring power of communities

Question 25

what is the vision of the united way?

Answer 25

we will build a stronger America by mobilizing our communities to improve people’s lives.

Question 26

what does the united way do to accomplish their mission and vision?

Answer 26

1. energize and inspire people to make a difference
2. craft human care agendas within and across our communities.
3. build coalitions around theses
   agendas
4. increase investments in these agendas by expanding and diversifying our own development efforts and supporting those of others.
5. measure, communicate, and learn from the impact of our efforts.
6. reflect the diversity of the communities we serve.