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CNC > Communication Skills > Flashcards

Communication Skills Flashcards

1
Q

What does TED stand for?

A

Tell me
Explain
Describe

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2
Q

What is Betaris box?

A

My attitude affects my behaviour affects your attitude affects your behaviour

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3
Q

What is LEAPS?

A 
Listen
Empathise 
Ask
Paraphrase
Summarise
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4
Q

What is BAPP?

A

Behaviour
Action
Presence
Possessions

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5
Q

What is WISR (stop and account)

A

Warrant
Identity
Station
Reason

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CNC (21 decks)

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