communication roadblocks Flashcards
1
Q
what is interrupting?
A
butting in while someone is trying to speak
2
Q
what is advising?
A
giving a lot of unasked-for advice
3
Q
what is probing?
A
getting nosey, asking demanding questions
4
Q
what is confronting?
A
verbally attacking, putting the speaker on the spot, making accusations
5
Q
what is judging?
A
making judgments as the person speaks
6
Q
what is interpreting?
A
putting your words in the person’s mouth, adding your own ideas and conclusions
7
Q
what is dominating?
A
taking over the conversation, not letting the other person get a word in
8
Q
what is putting down?
A
making negative and sarcastic comments
