Communication & Negotiation Flashcards
What do you consider to be an example of good communication?
Level 1
How do you ensure that the frequency of communication is acceptable?
Level 1
What are the different ways you can communicate with clients?
Level 1
When would you choose to use written communication over verbal
communication or a face to face meeting?
Level 1
What barriers to effective communication have you come across?
Level 1
Tell me about your negotiating style.
Level 1
Why is negotiation important?
Level 1
What is principled negotiation?
Level 1
What can be a barrier to negotiating effectively?
Level 1
What would be a good way to facilitate negotiations in your role?
Level 1
Why do you consider that discussing matters in person might be effective? What are the alternatives to this? Why can these alternatives present challenges?
Level 1
Tell me about how you communicate effectively (and responsibly) using
social media
Level 1
What do RICS set out as best practice for the use of social media? What RICS guidance is this best practice set out within?
Level 1
How do you use visual media to communicate with clients, e.g. before &
after photographs?
Level 1
Tell me about how you conduct yourself in negotiations.
Level 2
