Communication in Defision-Making and Problem-Solving

Question 1

Teams Definition

Answer 1

• It is a small group.
• Tends to be project oriented.
• Teams have performance standards (leaders are responsible for guiding members through all stages of a project and setting expectations).
• Abilities of team members are 1.) Interdependent but 2.) Not Redundant.

Question 2

System 1: Fast and Intuitive

Answer 2

• Operates automatically and quickly, with little or no effort - things you don’t have to think about (brushing teeth).
• Intuitive (relies on heuristics and patterns).
• Effortless (handles routine and repetitive decisions).
• Emotional Influence (reacts based on gut feelings and emotions).

Strengths: useful for quick decisions in familiar situations, effective for recognizing patterns.
Weaknesses: prone to biases (anchoring, availability, representativeness), can lead to errors in judgement.

Question 3

System 2: Slow and Analytical

Answer 3

Engages in effortful thinking when decisions require more analysis.
Rational: employs logic, critical thinking, analysis.
Effortful: requires cognitive resources and time.
Conscious Oversight: monitors and evaluates system one outputs.

Strengths: crucial for solving complex problems and making high stakes decisions, reduces the influence of cognitive biases when fully engaged.

Weaknesses: limited by cognitive capacity (can become fatigued), may be avoided if individuals default to system 1 to save effort.

Question 4

Premortem

Answer 4

What could go wrong.

Question 5

Tame problems

Answer 5

Issues with clear solutions.

Question 6

Wicked problems

Answer 6

Complex issues that are difficult or impossible to solve due to incomplete, contradictory, and changing requirements.