Communication Exam 3 Flashcards
1
Q
What is discourse?
A
The first type of conversation is one-way cooperative
2
Q
What are four types of conversations?
A
- Discourse.
- Dialogue.
- Debate.
- Diatribe.
3
Q
What is the impression management?
A
- Self description.
- Accounts.
- Apologies.
- Entitlement and enhancements.
- Flattery.
- Favors.
4
Q
What are full parts of the Johari window?
A
- Open self.
- Hidden self.
- Blind self.
- Unknown self.
5
Q
What a difference between hearing and listening
A
Here refer to a passive activity, went into perceived sound
What is the name is seen as active process to understand a meaning with a message
6
Q
What is six stage of listening?
A
- Hearing.
- Understanding.
- Remembering.
- Interpreting.
- Evaluating.
- Responding.