Communication Bullshit

Question 1

What are the health outcomes of effective and skilled communication?

Answer 1

Improved:

1. Diagnostic Accuracy
2. Adherence
3. Patient Symptoms

Question 2

What are the 3 dimensions of open communication?

Answer 2

1. Bi-directionality
2. Understandability
3. Active Listening

Question 3

What is the dominant correlate of patient satisfaction?

Answer 3

Trust

Question 4

What is the difference between “any” and “some” in declarative sentences?

Answer 4

Any is used when the sentence is negatively framed

Some is used when the sentence is positively framed

Question 5

What are the 4 dimensions of the E4 model of Communication?

Answer 5

Engage
Empathize
Educate
Enlist

Question 6

What is the national average for turn around time between a failed vision screening and access to comprehensive eye care?

Answer 6

18 months

Question 7

What are the components of Head Start programs?

Answer 7

Education
Physical and mental health
Parent involvement
Nutrition
Social services

Question 8

The Federal Mandate is to complete vision screening in the first _____ days of school

Answer 8

45 days

Question 9

How many children will need to be referred after screening?

Answer 9

25%

Question 10

What is a CORI?

Answer 10

Criminal Offense Record Information. Basically a criminal history