Communication and negotiation (lvl 1) Flashcards
What skills do you need to communicate effectively?
How do you ensure that the frequency of communication is acceptable?
What are the different ways you can communicate with clients?
When would you choose to use written communication over verbal
communication or a face to face meeting?
What barriers to effective communication have you come across?
Tell me about your negotiating style.
Why is negotiation important?
What is principled negotiation?
What can be a barrier to negotiating effectively?
What would be a good way to facilitate negotiations in your role?
Why do you consider that discussing matters in person might be
effective? What are the alternatives to this?
Why can these alternatives present challenges?
Tell me about how you communicate effectively (and responsibly) using
social media.
What do RICS set out as best practice for the use of social media?
What RICS guidance is this best practice set out within?
How do you use visual media to communicate with clients, e.g. before &
after photographs?
