Communication and Negotiation - Level 2 Flashcards
What makes a successful negotiation?
- preparation and collating supporting documents
- Each party gets chance to present their case
- Identify bargaining positions
- Agree and confirm decisions and action points for action party.
What do you think about email communication?
The email has the same legal value as a letter and agreements. We must be very careful to the content and forms of email communication.
Always check recipients!
Give an example of a difficult negotiation
Cambridge Gate budget setting - Reconfigure budget
- Preparation
- Supporting docs
- Non-negotiables
- Staying clams
- Outcome
Give an example of oral communication skills
- New business pitch
- Chairing a client meeting
- Day to day phone calls
Give an example of how you have effectively communicated with a client?
CG budget
When would you informally communicate?
Never.
What is an LTA?
Licence To Alter - when a leaseholder wants to make changes in the flat and requires prior written consent from the landlord.
When is a LTA required?
When a LH wishes to alter their apartment - injure or cut the demise.
What do you mean by a share of freehold?
When leaseholders collectively owns the freehold, each LH has a share of the freehold.
What is an AGM notice?
Notifies stakeholders of a company’s AGM
What is included in an AGM Notice?
- Details; time date place
- Minutes of previous AGM
- Financial accounts
What is a quorum?
Minimum number of directors/members required to be present at a meeting for decisions to be made
What are Mems and Arts?
- Memorandum - numbers of members/shareholders & details
2. Articles - how the company is governed
What are the rules with zoom and AGMs?
Corporate Insolvency and Governance Act 2020 - states up to and including 30th September 2020, despite what it says in the Arts an AGM can be held over zoom.