Communication And Negotiation

Question 1

What’s communication

Answer 1

The imparting and exchanging of information through speaking, writing or other mediums

Question 2

Types of communication

Answer 2

Verbal
Non verbal
Written
Visual

Question 3

How do you achieve effective communication

Answer 3

Message is short and precise
Clear and easy to read and understand
We’ll structured
Pictures and diagrams

Question 4

What’s effective and efficient communication

Answer 4

Effective - accomplish a purpose with an expected result
Efficient - presenting information in a clear and concise manner

Question 5

What are barriers to communication

Answer 5

Perception and views
Language
Time zones or location
Jargon

Question 6

What’s negotiation

Answer 6

Discussion to a reach a compromise or agreement

Question 7

What are the negotiation methods

Answer 7

Hard stance and soft stance

Question 8

What to do going into a negotiation

Answer 8

Get approved budget from client
Make meeting notes and send to person meeting with
Set an agenda
Follow up with discussion in writing and outcome