Communication And Negotiation

Question 1

What is the definition of ‘without prejudice’?

Answer 1

The WP rule is to encourage settlement discussions without parties weakening their position in the formal dispute. Basically, if this rule applies, people can speak and write openly without fear that what they are saying may be used against them in court or arbitration. Where do I put the words “without prejudice” on a document or email?

Question 2

What negotiation techniques could you employ ?

Answer 2

Prepare

Pay attention to timing

Listen attentively

If you don’t you don’t get

Anticipate compromise

Offer and accept commitment

Stick to your principles

Close with confirmation

Question 3

What are the 5 steps of the negotiation process are;

Answer 3

Preparation and Planning.

Definition of Ground Rules.

Clarification and Justification.

Bargaining and Problem Solving.

Closure and Implementation.