Communication and negotiation Flashcards
What are the 3 types of negotiation
Competitive negotiation
Collaborative negotiation
Compromise negotiation
What methods of communication are you aware of?
Emails. Teams calls, in person meetings, networking events and presentations
How do you adapt your communication approaches?
Depending on what the client likes and what they respond best too.
More professional or more informal and conversational.
Some clients prefer visual information and others prefer lists
How do you negotiate a positive outcome for all parties?
Understand all parties objectives and try to ensure all parties are happy with certain aspects of the deal. This aims at securing a win for every party involved.
How could you verify information with agents if you did not have any information on transactions of interest to them?