Communication and negotiation Flashcards
1
Q
What are the 3 types of negotiation
A
Adversarial negotiation
Collaborative negotiation
Compromise negotiation
2
Q
What methods of communication are you aware of?
A
Emails. Teams calls, in person meetings, networking events and presentations
3
Q
How do you adapt your communication approaches?
A
Depending on what the client likes and what they respond best too.
More professional or more informal and conversational.
Some clients prefer visual information and others prefer lists
4
Q
How do you negotiate a positive outcome for all parties?
A
Understand all parties objectives and try to ensure all parties are happy with certain aspects of the deal. This aims at securing a win for every party involved.