Communication and Negotiation

Question 1

Can you give me an example where you have demonstrated effective communication skills?

Answer 1

Yes

During the marketing of a property, I received high levels of interest with bids going to best and final offers. I communicated this with my client showing a hierarchy of bids in an easy to read format.

During valuations, I communicated effectively with other agents in the market to obtain comparable evidence.

Question 2

Can you give an example of where you have effectively negotiated?

Answer 2

During a purchase and sale instruction of a vacant office unit I received two bids. 1 condition, and 1 unconditional cash offer. I negotiated the cash offer to match the conditional offer.

Question 3

When you gain comparable evidence from agents on the phone how do you record this information?

Answer 3

In line with the RICS Valuation – Global Standards (2020) “The Red Book”, I make accurate archive record of valuation evidence