Communication and negotiation

Question 1

What is communication?

Answer 1

The imparting or exchanging of information by speaking, writing or using some other medium.

Question 2

What are your views on email communication?

Answer 2

• Need to take great care when sending emails
• It is easy to release sensitive information to incorrect parties
• Always take care to double check the recipients prior to issue
• Even though emails appear less formal than written letters they can still have the ability to create contracts and form written instructions

Question 3

What is negotiation?

Answer 3

Discussions which are held to reach a compromise or agreement

Question 4

What are the different communication techniques?

Answer 4

1. Telephone
2. Email
3. Presentation
4. Teams video meeting
5. In person meeting