Communication and decision making

Question 1

3 Positives of Human Relations

Answer 1

• Introduce higher productivity
• Reduce turnover and absenteeism
• Increased job satisfaction

Question 2

3 Negatives of Human Relations

Answer 2

• Hard to do extras when times are hard
• Indirectly linked to productivity
• Doesn’t change job design, power structure or rewards
• Meeting high expectations over time is difficult

Question 3

What is Human Relations?

Answer 3

A type of organisational practice whereby the manager pays attention to worker well being and nurtures employees social and emotional needs

Question 4

Information sharing

Answer 4

Exchange of data between various people, organisations and technologies

Question 5

Knowledge sharing

Answer 5

An activity through which knowledge is exchanged among people within or between organisations

Question 6

What are the 3 types of decision making options?

Answer 6

Strategic, Tactical and Operational decision making