Communication and Anger Flashcards

1
Q

What are the four types of communication?

A

Verbal
Nonverbal
Written
Listening

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2
Q

Describe verbal communication

A

Using your voice to describe feelings, thoughts, and ideas

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3
Q

Describe nonverbal communicaton

A

The use of actions rather than words to express feelings and thoughts.

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4
Q

Describe written communication

A

Using words in writing to express feelings and ideas.

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5
Q

Describe listening

A

Letting others know you heard and understood what was said

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6
Q

What is a mixed message and give an example?

A

An unclear statement, a message that isn’t communicating feelings well.
Ex- Saying “no” but nodding

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7
Q

Give 6 examples for anger management.

A
Talk to a trusted adult
Get involved in physical activity
Use "I" message
Do something creative
Practice active listening
Write letters to express your feelings
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8
Q

Describe what an “I” message is.

A

Messages expressing feelings and thoughts in a healthful matter.
I feel ____
When you ____
Because ____

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9
Q

Describe what a “you” message is.

A

A statement that blames or shames another person

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10
Q

What is anger? Hidden anger?

A

The feeling of being irritated or annoyed. Hidden anger- being defensive

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11
Q

Describe active listening and give some traits.

A

Listening in which a person lets others know they heard and understood what was said.

  • asks for more information
  • repeats what was said
  • Summarizes the main ideas
  • Acknowledges their feelings
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