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Ethics > Communication > Flashcards

Communication Flashcards

1
Q

Process that allows beings to exchange information

A

Communucation

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2
Q

Non-verbal elements of communication

A

Paralanguage

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3
Q

Study of paralanguage

A

Paralinguistic

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4
Q

Person who transmit message

A

Sender

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5
Q

Actual format of communication effort

A

Message

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6
Q

Vehicle by which message is sent

A

Mode of transmission

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7
Q

Target of the message

A

Receiver

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8
Q

How the receiver translate the message

A

Decoding

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9
Q

What type of things are communicated

A

Content

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10
Q

Dimensions by whom

A

Source

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11
Q

Dimensions in which form

A

Form

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12
Q

Dimension through which medium

A

Channel

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13
Q

Dimension to whom

A

Destination/receiver

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14
Q

With what kind of result

A

Purpose/pragmatic aspect

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15
Q

Flows along organizations line of authority

A

Formal communication

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16
Q

The message is towards a higher level

A

Upward communication

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17
Q

Message toward a lower level

A

Downward communication

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18
Q

Message at the same level of hierarchy

A

Lateral communication

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19
Q

Outside the organizations formally authorized channels

A

Informal communication

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20
Q

Anyone can tell something informally to anyone else

A

Grapevine

21
Q

Information transmitted without basis and unverified

A

Rumors

22
Q

The physical setting

A

Environment

23
Q

Placement of ones in relation to someone

A

Body placement

24
Q

Persons attitude clue

A

Posture

25
Q

Frequent movement to express approval

A

Hand gestures

26
Q

A look on a persons face

A

Facial expression and movement

27
Q

Aspects of the voice such as pitch

A

Voice tone

28
Q

Wearing one best business attire

A

Clothing, dress, appearance

29
Q

Build rapport with another person

A

Mirroring

30
Q

Physical barriers

A

Distance
Time
Efficiency

31
Q

Studies denotation and connotation of words

A

Semantic

32
Q

Greek means “together” “Arrangement”

Study of rules that govern structure of sentences

A

Syntax

33
Q

Bridging the explanatory gap between sentence.

Study how context influences the interpretation

A

Pragmatics

34
Q

Exact dictionary meaning

A

Denotation

35
Q

Context and non verbal message associated with aword or phrase

A

Connotation

36
Q

Describing oneself as honest

Understanding ones own feeling and attitude and the reason

A

Self concept

37
Q

RT must depend on what he sees

A

Nonverbal communication

38
Q

RT must be aware of differences in verbal and non verbal communication

A

Cultural variation

39
Q

Most important responsibility of the RT as communicator

A

Developing a harmonious relationship

40
Q

Introduce yourself and explanation of procedure

A

Establishing communication guidelines

41
Q

Physical distance between RT and patient

A

Reduce

42
Q

Very vital to both patient and RT

A

Listening

43
Q

Short period of silence

A

Using therapeutic silence

44
Q

Expressing a feeling , RT must understand

A

Responding to underlying message

45
Q

useful to communication technique

A

Rastating the main idea

46
Q

Reflecting back to the patient the main idea allows him to explore his own feelings

A

Reflecting the main idea

47
Q

What is being said but is not sure that he has received the message clearly

A

Seeking and providing clarification

48
Q

What you perceived to your patients feeling

A

Making observation

49
Q

Asking open-minded question that allow patient to expand his answers

A

Exploring

Ethics (6 decks)

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