Communication Flashcards
What Is Independence?
The state of not depending on others. people that are independent control and direct their own lives
What Are Some Ways To Communicate?
~ Hand motions, Pointing at objects, Facial expressions
~ Pictures
~ Speak slowly and clearly
~ learn a few useful phrases in the clients language
~ Keep it short and simple
~ Avoid slang
What Is Dependence?
The state of relying on others for support and being unable to manage without help
What Is Interdependence?
The state of depending on each other
What Is Interpersonal Communication?
The exchange of information between two people. There is a sender and a receiver. Each person takes turns being both
What Are Some Factors That Can Influence Interpretation Of The Message?
~ Not paying attention
~ Don’t understand
~ Sender is not clear
~ Sender can give wrong information
What Are Some Examples Of Nonverbal Communication
~ Body language
~ Touch
~ Silence
What Are Some Examples Of Active Listening?
~ Paying close attention to clients verbal and nonverbal communication
~ Letting the client know you have heard what they are saying
What Are The Guidelines For Active Listening?
~ Making eye contact ~ Face the each other ~ Lean towards client ~ Respond to the client ~ Acknowledge that you’ve heard