Communication Flashcards

0
Q

What Is Independence?

A

The state of not depending on others. people that are independent control and direct their own lives

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1
Q

What Are Some Ways To Communicate?

A

~ Hand motions, Pointing at objects, Facial expressions
~ Pictures
~ Speak slowly and clearly
~ learn a few useful phrases in the clients language
~ Keep it short and simple
~ Avoid slang

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2
Q

What Is Dependence?

A

The state of relying on others for support and being unable to manage without help

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3
Q

What Is Interdependence?

A

The state of depending on each other

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4
Q

What Is Interpersonal Communication?

A

The exchange of information between two people. There is a sender and a receiver. Each person takes turns being both

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5
Q

What Are Some Factors That Can Influence Interpretation Of The Message?

A

~ Not paying attention
~ Don’t understand
~ Sender is not clear
~ Sender can give wrong information

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6
Q

What Are Some Examples Of Nonverbal Communication

A

~ Body language
~ Touch
~ Silence

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7
Q

What Are Some Examples Of Active Listening?

A

~ Paying close attention to clients verbal and nonverbal communication
~ Letting the client know you have heard what they are saying

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8
Q

What Are The Guidelines For Active Listening?

A
~ Making eye contact
~ Face the each other
~ Lean towards client
~ Respond to the client
~ Acknowledge that you’ve heard
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