Communication Flashcards
Proxemics
study of the distance we maintain from other people
High contact cultures
Mediterraneans
Arabs
Latinos
Low contact cultures
North Americans
Northern Europeans
Asians
2 major forms of communication
Verbal: written, spoken, sign language
Nonwritten: expression, gestures, eye contact, body language
Health literacy
evaluation of whether or not patient has ability to obtain, process, and understand the communication be given to them through reading, cognitive, and psychosocial skills
-teach back (show-tell-do)
Healthy People 2030 mission
increased focus on how different factors affect health including environments, work, play, worship, and age
Healthy People 2030 Social Determinants of Health
Neighborhood/physical environment
Health and Healthcare
Social and Community context
Education
Economic stability
Human needs theory
based on Maslow’s hierarchy of needs, unmet needs drive human behavior, can be used as theoretical framework for dental hygiene care
paradigm- pateint, environemnt, oral/overall health, dental hygiene actions
Dental hygiene roles
Disease prevention
Disease treatment
Health promotion
Primary
patient ed*, dietary counseling, fluoride
Secondary
scaling, root planing, fluoride varnish
Tertiary
refferal to periodontist
Transtheoretical model
6 stages of change, motivation and readiness to change
Precontemplation
Contemplation
Preparation
Action
Maintenance
Termination
Theory of planned behavior
further expansion of transtheoretical, aka theory of reasoned action, distinguishes between behavioral, normative, and control beliefs
Social determinant theory
identifies autonomy, competency, and readiness/connection
suggest people are driven by need to grow/fulfillment, believe action with affect outcome
Health belief model
individual perception regarding vulnerability to illness and effectiveness of treatment, clinician needs to help patient understand these change factors
Motivation Interviewing skills
Open ended questions
Affirmations
Reflections
Summaries
tools: elicit-provide-elicit, readiness change rule
change is patient driven, intrisic
