Communication

Question 1

What is communication?

Answer 1

Communication is the two way process of movement of information between two parties

Question 2

What happens if communication is ineffective?

Answer 2

Delays
Production stops
Increased costs
Organization closing
Conflicts

Question 3

What is the process of communication?

Answer 3

Sender
Message
Method of communication
Receiver

Question 4

What are the three methods of communication?

Answer 4

Oral, Written, Visual

Question 5

What are factors that might affect effective communication?

Answer 5

Lack of trust in the sender
Information is wrong
Communication method isn’t right or has issues
Sender doesn’t understand message
Unresolved conflict between sender and receiver

LICSU

Question 6

What methods that may be used to improve the effectiveness of communication?

Answer 6

Clear and concise messaging
Active Listening
Two way communication
Conflict Resolution Skills
Technology
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