Communication

Question 1

What the three categories that communication falls under

Answer 1

instit
retail
correspondence

Question 2

Whats reqd for retail comm

Answer 2

filing the comm with FINRA
at least 10 days before use for 1year old firms
within 10 days for all others

Question 3

What is a retail comm

Answer 3

comm to more than 25 retail invs within 30 day periodd

Question 4

What is correspondence

Answer 4

comm to 25 or less retails in a 30 day period

Question 5

What are the rules for telephone solicitation =s

Answer 5

provide your information
calls only between 8am -9pm

Question 6

What are some reqs for doing tele-marketing

Answer 6

maintain a do not call list
check your companies and the National do not call list before calling

Question 7

To start sending statements, confirmations, etc to a client what has to happen first

Answer 7

consent for electonic delivery

Question 8

Are confirmations sent for non-trade things

Answer 8

yes

Question 9

When do statements, confirmations need to be sent

Answer 9

statements quarterly or monthly for pennies
confirmations - by settlement date

Question 10

Can a firm hold mail for a client

Answer 10

yes usu up to 3 mo

Question 11

Is a firm reqd to hold client mail

Answer 11

no

Question 12

What is Reg SP

Answer 12

keep nonpublic info private

Question 13

What can a client do with Reg SP and what must a RR do in return

Answer 13

provide auth to release nonpublic info

provide an easy and fast way to change their privacy policy

Question 14

When are Reg SP policies sent to the client

Answer 14

at relationship start and annually unless one time consumer

Question 15

Whats part of a business continuity plan

Answer 15

data back up
alternative comms for comm with clients, employees and regs
alternate physical loc for employees
easy customer access to assets