Communication

Question 1

Which one of the following is transferred from one mind to another?

A. Words
B. Meaning
C. Information
D. Understanding

Answer 1

Words

Question 2

Listening is affected by selective filtering information. What are the listeners’ filters?

Answer 2

Attention, Interpretation and Retention

Question 3

According to the reading, we have antennas for tuning into a conversation. What are the antennas for processing information?

Answer 3

What’s in it for me and make me feel important and more

Question 4

What is the listening rate in word per minute?

Answer 4

600

Question 5

What is the speaking rate of a sender in words per minute?

Answer 5

200

Question 6

According to Dr. Nichol’s Communication Research Study, Which of the following communication activities is the most time spent on?

A. Talking
B. Writing
C. Reading
D. Listening

Answer 6

Listening

Question 7

According to Albert Mehrabian’s Research Study on verbal and nonverbal Communication, What percentage is for the Word category?

Answer 7

7%

Question 8

According to the study on the retention rates of listeners and senders, what is the retention percentage of a listener in an oral conversation?

Answer 8

10

Question 9

How can the communication process be improved using sketches provided to the listener?

Answer 9

Sender states their overall goals, name each view and state polar direction

Question 10

What are the communication barrier categories?

Answer 10

Message, sender, physical, and listener

Question 11

What are the Communication Barrier Categories?

Answer 11

Message
Listener

Question 12

What is the Primary Cause of the communication barrier?

Answer 12

Too many issues

Question 13

Which of the following questions is the best example of an effective question from the senders perspective?

Answer 13

What steps are you going to take to complete the assigned work?