Communication Flashcards

1
Q

Refers to the process of exchanging information

A

Communication

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2
Q

happens when the message is not clearly
understood by the receiver

A

Communication Breakdown

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3
Q

means you are able to listen, understand, and take action on what other people say.

A

Effective communication

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4
Q

any factors that prevent us from effectively exchanging and understanding messages.

A

Communication barriers

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5
Q

Barriers that May Cause
Communication Breakdown

A

Emotional Barrier
Use of Jargons
Lack of Confidence
Noisy environment

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6
Q

You are having a bad day or you feel frustrated

A

Emotional Barriers

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7
Q

You are a scientist discussing a weather phenomenon to a clueless neighbor.

A

Use of Jargons

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8
Q

You are asked to share something about your day, but you are hesitant because you are shy.

A

Lack of Confidence

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9
Q

You are having a conversation with some friends when a song is played loudly.

A

Noisy Environment

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10
Q

Why should we care?

A

Opportunities
Miscommunication
Conflicts

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11
Q

a difficulty or obstacle that arises when people who speak different languages attempt to interact.

A

Language Barrier

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12
Q

refer to any physical limitation that can interfere with the communication process.

A

Physical Barriers

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13
Q

a psychological barrier that prevents people from fully expressing their emotions or feelings

A

Emotional Barrier

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14
Q

are the differences in language, customs, and beliefs that may exist between people of different cultures or societies.

A

Cultural Barrier

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15
Q

Language Barriers

A

Physical Barriers
Emotional Barriers
Cultural Barriers

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16
Q

Strategies to Avoid Communication
Breakdown

A

Become an engaged listener
Apply positive self-talk and perception
Use appropriate language
Be Open
Give and accept feedback
Pay attention to nonverbal signals