Communication Flashcards

1
Q

Active listening

A

Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Noise

A

In communication, any factor that can disrupt the sending and receipt of a message—for example, physical factors such as loud environments, cultural factors such as a distinctive accent, or cognitive factors such as the use of unfamiliar jargon.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Nonverbals

A

Components of a message apart from its words. This could include physical gestures and posture and vocal tones, volume, and speed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly