Communication Flashcards
1
Q
Active listening
A
Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker.
2
Q
Noise
A
In communication, any factor that can disrupt the sending and receipt of a message—for example, physical factors such as loud environments, cultural factors such as a distinctive accent, or cognitive factors such as the use of unfamiliar jargon.
3
Q
Nonverbals
A
Components of a message apart from its words. This could include physical gestures and posture and vocal tones, volume, and speed.