Communication

Question 1

is the cornerstone of human interaction. It’s the process through which
we share information, thoughts, ideas, or emotions with others.

Answer 1

Communication

Question 2

The Function of
Communication

Answer 2

Informing
Expressing
Influencing
Regulating

Question 3

It’s used to
share facts, data, and
information, helping people
understand the world around
them.

Answer 3

Informing

Question 4

communication
allows individuals to express
their thoughts, feelings, and
opinions, helping them convey
their unique perspectives

Answer 4

Expressing

Question 5

People use
communication to persuade,
motivate, and inspire others.
Effective communication can
be a powerful tool for
leadership and decision making.

Answer 5

Influencing

Question 6

Communication
helps in controlling and
managing activities, whether
in a family setting or within
organizations. It sets
expectations and guidelines
for behavior.

Answer 6

Regulating

Question 7

The
Communication
Process:

Answer 7

Sender
Message
Channel
Receiver
Feedback

Question 8

The individual or group
initiating the message.

Answer 8

Sender

Question 9

The information being
conveyed, which can be in various
forms, including words, images, or
actions

Answer 9

Message

Question 10

The medium or method used
to transmit the message, such as face-to-face conversations, emails, or even
non-verbal cues like body language.

Answer 10

Channel

Question 11

The person or group that
receives and interprets the message

Answer 11

Receiver

Question 12

The response or reaction
provided by the receiver, allowing the
sender to gauge the effectiveness of
the communication.

Answer 12

Feedback

Question 13

Form of
Communication
on Process:

Answer 13

Verbal
Non-Verbal

Question 14

involves
the use of spoken or written words.
It includes conversations, speeches,
reports, and any communication that
relies on language

Answer 14

Verbal Communication

Question 15

Encompasses body language, facial
expressions, gestures, and tone of
voice. It often conveys information
and emotions that go beyond words.

Answer 15

Non-verbal Communication

Question 16

Form of Communication:

Answer 16

Oral Communication
Written Communication
Visual Communication
Digital Communication
Interpersonal
Mass

Question 17

It
involves spoken words and
includes conversations,
presentations, and
speeches.

Answer 17

Oral Communication

Question 18

Involves the use of written
words, such as texts,
emails, letters, and
reports.

Answer 18

Written Communication

Question 19

Relies on images, charts
and graphs to convey
information effectively.

Answer 19

Visual Communication

Question 20

Utilizes technology and
platforms like social
media, video
conferencing, and
messaging apps for
instant communication

Answer 20

Digital Communication

Question 21

Occurs in
face-to-face interactions
and is critical for building
relationships and
understanding non-verbal
cues.

Answer 21

Interpersonal

Question 22

Involves reaching large
audiences through
mediums like television,
radio, newspapers, and
the internet.

Answer 22

Mass Communication

Question 23

Barrier to Communication

Answer 23

Noise and Distractions
Language Difference
Emotional Barriers
Cultural Differences
Technical Issues
Perceptual Differences

Question 24

External factors like loud
environments or interruptions can disrupt the
communication process.

Answer 24

Noise and Distractions

Question 25

Differences in language,
dialects, or jargon can lead to misunderstanding

Answer 25

Language Differences

Question 26

Strong emotions, such as anger
or fear, can affect how messages are sent and
received.

Answer 26

Emotional Barriers

Question 27

Diverse cultural backgrounds
can lead to varying interpretations of messages and
non-verbal cues.

Answer 27

Cultural Difference

Question 28

Problems with technology or
equipment, like poor audio quality in a video call, can
impede communication

Answer 28

Technical Issues

Question 29

Individuals may interpret
messages differently due to their unique
perspectives and biases.

Answer 29

Perceptual Differences

Question 30

Techniques for Communicating in
Organizations:

Answer 30

Clear and Concise Messages
Active Listening
Feedback Loops
Appropriate Communication Channels
Cultural Sensitivity
Conflict Resolution Skills

Question 31

Use simple
and straightforward
language to convey
ideas and information.

Answer 31

Clear and Concise
Messages

Question 32

Pay
full attention to the
speaker, ask questions
for clarification, and
provide feedback to
demonstrate
understanding

Answer 32

Active Listening

Question 33

Encourage a two-way flow
of information, where both
senders and receivers
have opportunities to
express themselves.

Answer 33

Feedback Loops

Question 34

Select the
right medium for the
message, whether it’s
an email, a meeting, or
a formal report

Answer 34

Appropriate
Communication
Channels

Question 35

Be
aware of cultural
differences and adapt
communication styles to
respect and accommodate
diverse backgrounds.

Answer 35

Cultural Sensitivity

Question 36

Learn to manage and
resolve conflicts through
constructive
communication, maintaining
positive relationships.

Answer 36

Conflict Resolution Skills

Question 37

is a systematic process that
collects, processes, and
disseminates information within an
organization to support decisionmaking. Effective communication
within an organization is vital for
the proper functioning of _______:

Answer 37

Management
Information
System (MIS)

Question 38

Management
Information
System (MIS):

Answer 38

Data Collection
Data Processing
Data Dissemination
Decision-Making

Question 39

MIS relies on various data
sources within an organization. Effective
communication ensures that data is collected
accurately and consistently.

Answer 39

Data Collection

Question 40

Communication is crucial
for understanding the requirements of data
processing and how the processed
information is presented.

Answer 40

Data Processing

Question 41

MIS distributes
information to decision-makers. Clear and
timely communication ensures that the right
data reaches the right people at the right
time

Answer 41

Data Dissemination

Question 42

Communication is
fundamental for discussions and decisions
based on MIS-generated information,
affecting the organization’s strategies and
operations

Answer 42

Decision-Making