Communication Flashcards

1
Q

Communication : SkillsYouNeed, 2020

A

Simply the act of transferring information from one place, person or group to another.

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2
Q

Communication : Nordquist, 2020

A

Process of sending and receiving messages through verbal or nonverbal means, including speech, or oral communication; writing and graphical representations (such as infographics, maps, and charts); and signs, signals, and behavior.

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3
Q

Communication: Module

A

The use of messages to generate meaning, both within and across a myriad of cultures, contexts, channels, and media.

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4
Q

Communication : What is Communications Studies?, 2020

A

Through effective practice, we are able to improve cultural, social, personal, and professional experiences, whether between individuals, enterprises or even nations.

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5
Q

Communication : Merriam Webster Dictionary

A

The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.

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6
Q

Communication : Cambridge Dictionary

A

Exchange of information and the expression of feeling that can result in understanding.

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7
Q

Communication : PPT

A

A process by which information is exchanged from sender to receiver through a common system of symbols or behavior resulting in interpretations of meaning on both ends.

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8
Q

Modes of Communication

A

a. Verbal
b. Non-Verbal
c. Written
d. Visual

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9
Q

Verbal

A

Communicating by voice, by talking.

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10
Q

Non-Verbal

A

Communicating by movements, by gestures.

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11
Q

Written

A

Communicating in a piece of paper or material.

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12
Q

Visual

A

Communicating using pictures or any other things that will visually represent what a person is communicating.

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13
Q

Communication should comply with the process.

A

Communication is only successful when the receiver properly understands the message or information sent by the source. If there is no understanding, the communication was unsuccessful.

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14
Q

8 Parts or Components of the Communication Process

A

a. Source
b. Message
c. Channel
d. Receiver
e. Feedback
f. Environment
g. Context
h. Interference/Noise

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15
Q

Source

A

a. Imagines, creates, and sends the message.
b. In a public speaking situation, the source is the person giving the speech.

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16
Q

The speaker conveys a message through _____

A

a. tone of voice
b. body language
c. choice of clothing

17
Q

Encoding

A

Process of turning thoughts into communication.

18
Q

Message

A

The stimulus or meaning produced by the source for the receiver or audience.

19
Q

Channel

A

The way in which a message or messages travel between source and receiver.

20
Q

Different Channels

A

a. Face to face conversations
b. Letters
c. Telephone calls
d. Text messages
e. Email
f. The Internet (including social media such as Facebook and Twitter)
g. Blogs
h. Tweets
i. Radio and TV
j. Written letters
k. Brochures
l. Reports

21
Q

Receiver

A

a. Receives or decodes the message from the source.
b. She or he listens, sees, touches, smells, and/or tastes to receive a message.

22
Q

Decoding

A

Process of turning communication into thoughts.

23
Q

Feedback

A

a. When the receiver responds to the source, intentionally or unintentionally.
b. Messages (whether verbal or non-verbal) the receiver sends back to the source.

24
Q

Environment

A

Atmosphere, physical and psychological, where an individual sends and receives messages.

25
Q

Examples of Environment

A

a. Tables
b. Chairs
c. Lighting
d. Sound equipment
e. Clothes
f. Make up

26
Q

Context

A

The context of the communication interaction involves the setting, scene, and expectations of the individuals involved.

27
Q

Environmental Cues

A

A professional communication context may involve business suits.

28
Q

Interference or Noise

A

Anything that blocks or changes the source’s intended meaning of the message.

29
Q

Two Types of Noise

A

a. Physical Noise
b. Psychological Noise

30
Q

Two Types of Communication Flow

A

a. One-Way Communication
b. Conversation

31
Q

One-Way Communication

A

The information emanates from the source and goes to the receiver. And the information flow ends there.

32
Q

Conversation

A

The flow of information exchange goes to and from both ends of the communication.

33
Q

Newspaper

A

(Channel) Media: Broadsheet print
Mode: Written, Visual

34
Q

Tabloid

A

(Channel) Media: Broadsheet print
Mode: Written, Visual

35
Q

Broadcast Radio Station

A

(Channel) Media: Shortwave, medium wave, frequency -modulated radio frequency signal
Mode: Verbal

36
Q

Broadcast TV Station

A

(Channel) Media: Frequency-modulated radio frequency signal
Mode: Verbal, Non-Verbal, Visual

37
Q

YouTube (Video Streaming)

A

(Channel) Media: Internet, personal computer unit, internet-capable mobile device
Mode: Verbal, Non-Verbal, Visual