Communication Flashcards
A patient states, “I had a bad nightmare. When I woke up, I felt emotionally drained, as though I hadn’t rested well.” Which response by the nurse would be an example of
interpersonal therapeutic communication?
“Can you give me an example of what you mean by a ‘bad nightmare’?”
The technique of clarification is therapeutic and helps the nurse examine meaning
The nurse is admitting a patient to the medical/surgical unit. Which communication technique would be considered appropriate for this interaction?
I’d like to sit with you for a while to help you get comfortable talking to me.”
Because the patient is newly admitted to the unit, allowing the patient to become comfortable
with the setting a technique that can assist in establishing the nurse-patient relationship. It
helps build trust and convey that the nurse cares about the patient
The nurse is seeking clarification of a statement that was made by a patient. What is the best way for the nurse to seek clarification?
“Am I correct in understanding that…”
Clarification ensures that both the nurse and patient share mutual understanding of the communication.
A nurse is conducting a therapeutic session with a patient in the inpatient psychiatric facility. Which remark by the nurse would be an appropriate way to begin an interview session?
“How shall we start today?”
The interview is patient centered; thus, the patient chooses issues. The nurse assists the patient
by using communication skills and actively listening to provide opportunities for the patient to
reach goals.
The nurse and the patient are conversing face to face. What communication technique is being
demonstrated?
Linguistic
Conversing face to face, reading newspapers and books, and even texting are all common forms of linguistic communication
The nurse is working with a patient diagnosed with posttraumatic stress disorder related to
childhood sexual abuse. The patient is crying and states, “I should be over this by now; this
happened years ago.” Which response(s) by the nurse will facilitate communication? (Multiple Response)
“I can see that this situation really bothers you.”
“The abuse you endured is very painful for you.”
“Crying is a way of expressing the hurt you’re experiencing.”
