Communicating with families of Special Needs

Question 1

True or False: Severity has a linear relationship to care.

Answer 1

False

Question 2

_____ for elderly; ______ for special needs.

Answer 2

Ageism

Able-ism

Question 3

What are the 5 stages of grief?

Answer 3

Denial
Anger
Bargaining
Depression
Acceptance

Question 4

True or False: Caregivers want to talk with you.

Answer 4

True

Question 5

How should you communicate with the intellectually impaired patient?

Answer 5

Leveling
Remove Distractions
Teach Back Method:
1st- Use declarative sentences
2nd- Use open-ended questions
3rd- Provide corrective feedback
4th- Rephrase questions

Question 6

Communication with families is often about ______ and assessing.

Answer 6

building trust

Question 7

What is the first step on the list of tasks to accomplish? Second? Third?

Answer 7

1. eliminate disease
2. eliminate signs of disease
3. restore function

Question 8

True or False: Treatment planning for SHCN could involve the family, caretakers, and other dentists.

Answer 8

True, but every patient is unique

Question 9

True or False: Treatment planning for SHCN should involve longterm plans only.

Answer 9

False, short and long term treatment plans are appropriate

Question 10

What are the 6 main elements of Treatment Planning?

Answer 10

1. History - previous compliance?
2. Health - fragile? complications?
3. Lifestyle - quality of life?
4. Finances - wise purchasing
5. Motivation - are they on board?
6. Dentition - teeth or no teeth?

Question 11

End-of-Life care should involve ___ care vs ____ care.

Answer 11

palliative vs definitive (relief from pain)
holistic vs dental (treat with dignity)
need vs optional (benefit over burden)

Question 12

Name three advocacy groups for SHCN.

Answer 12

1. Family Voices (access for children and family)
2. The ARC (protect the rights of people with disabilities and support their full inclusion and participation in the community)
3. Alzheimer’s Association

Question 13

The ARC is an advocacy group for people with disabilities who’s mission states:

• ______ first
• ______ : treated like everyone in society
• _______ placement and participation
• ______-determination and decision making
• _______ with other groups

Answer 13

people first
EQUITY
Community placement
Self-determination
Collaboration with other groups

Question 14

True or False: According to The ARC, diversity is a value.

Answer 14

True

Question 15

What is equity?

Answer 15

Treat SHCN like everyone in society

Question 16

What is the mission of the Alzheimer’s Association?

Answer 16

eliminate AD and reduce risk of dementia