Communicating with families

Question 1

Who Is uncooperative used to describe?

Answer 1

Children who have experienced difficulty in the dental surgery

Question 2

How can we help the child and parent be at ease during the appointment?

Answer 2

1. Get organised: arrive early and check notes with member of staff before patient arrives
2. Be confident to gain the parents trust
3. Tell show do

Question 3

What is tell show do?

Answer 3

Tell: Describe what is to happen
Show: demonstrate the procedure
3. Do it

Question 4

What could you call the slow hand piece when talking to a child?

Answer 4

Buzzy brush

Question 5

What could you call the high speed hand piece when talking to a child?

Answer 5

Whizzy brush

Question 6

What could you call the LA when talking to a child?

Answer 6

Jungle juice

Question 7

What could you call the rubber dam when talking to a child?

Answer 7

Rubber raincoat

Question 8

What could you call the probe when talking to a child?

Answer 8

Tickling stick

Question 9

What do we try an achieve with children who are less compliant at ethnic dentist

Answer 9

Behaviour shaping

Question 10

What is behaviour shaping

Answer 10

The systematic manipulation of the dental environment to selectively increase the probably of behaviour which approximates to the ideal being reinforced and repeated

Question 11

How can we implement behaviour shaping?

Answer 11

1. Tell show do
2. Praise and approve desired behaviour
3. Ignore or discourager undesired behaviour