Comm 343 Final Flashcards

1
Q

Recruitment

A

the generation of an applicant pool for a position or job to provide the required number of qualified candidates for a subsequent selection or promotion process

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2
Q

Applicant Pool

A

the set of potential candidates who may be interested in, and who are likely to apply for, a specific job

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3
Q

Diversity Recruitment

A

employment equity legislation seeks to eliminate discrimination in the workplace for women, visible minorities, Aboriginal people, and people with disabilities
diversity recruitment is not about setting quotas, but rather, removing any barriers that exist in recruiting practices

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4
Q

Organizational Analysis

A

It is important to look at the organization from the perspective of a potential job candidate
What are the factors that make the company attractive? Pay? Location? Opportunities for growth?
What are the factors that can impede or limit attraction?

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5
Q

Job Analysis

A

description of the job and worker requirements
an important piece of information that both recruiters and job candidates rely on throughout the recruiting process

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6
Q

Human Resource Planning

A

the process of anticipating and providing for the movement of employees into, within, and out of an organization

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7
Q

Creating a Recruitment Action Plan

A

An action plan is formed based on the answers to certain questions, for example:
Based on our business plan, how many positions will we need to staff?
Based on the job analysis, what is the nature of the position that must be filled?
Based on the job analysis, what qualifications must job candidates possess?
Based on the labour market, is there an available supply of qualified external candidates?

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8
Q

Elements of a Recruitment Action Plan

A
  1. Develop a recruitment strategy Establish selection committee.
  2. Develop the applicant pool
    Ie: Review state of the labour market.
  3. Screen the applicant pool
    Ie Determine whether applicant pool is large enough; if not, renew recruitment efforts.
  4. Conduct a review of job applicants
    Ie Selection committee develops shortlist of candidates.
  5. Evaluate the recruiting effort
    Ie Review the recruiting process: What went right? What went wrong?
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9
Q

Traditional Recruitment Sources

A

Internal candidates
Succession plans/replacement charts
Internal job postings
Human Resources Information Systems (HRIS)
Nominations

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10
Q

Job Advertisements

A

Examples include, newspapers, professional periodicals and trade journals, radio and television, public displays, open houses, job fairs, employee referral, networking

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11
Q

External Candidates

A

Walk-ins
Employment agencies
Service Canada centres
private employment agencies
executive search firms
online recruiting websites (for example, LinkedIn)
in-house recruiters
temporary help agencies
Educational institutions
sources of recruits for organizations seeking entry-level technical, professional, and managerial employees
campus recruiting is one of the most popular ways in which graduates find their first job
it is also an expensive proposition in terms of both time and money

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12
Q

Internet Recruiting

A

the use of the Internet to match candidates to jobs through electronic databases that store information on jobs and job candidates

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13
Q

Social Networking Recruiting

A

Social network recruiting
the use of Internet sites that allow users to post a profile with a certain amount of information that is visible to the public
Social networks
Internet sites that allow users to post a profile with a certain amount of information that is visible to the public.

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14
Q

Benefits of Social Network Recruiting

A

Belief that those hired perform better on the job and stay with the company longer
Costs are confined to the HR staff charged with the recruiting
Can identify “passive” applicants, those not actively seeking a new job but who can be targeted by the recruiter because of their apparent skills and abilities

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15
Q

Disadvantages of Social Network Recruting

A

The most significant disadvantage is that it may have adverse impacts on members of protected groups
Recruiting only from social networks may leave a company open to claims of systemic discrimination
The use of social media in recruitment and hiring efforts also results in privacy concerns
Bias

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16
Q

Effective Job Ads

A

Incorporate humour, novelty, or surprise
can be effective in getting the attention of potential applicants

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17
Q

Self Selecting Out

A

occurs during the recruitment and selection process when candidates form the opinion that they do not want to work in the organization for which they are being recruited

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18
Q

Organizational Context

A

Interests and values
an individual’s likes and dislikes and the importance or priorities attached to those likes and dislikes
Job search
the strategies, techniques, and practices an individual uses in looking for a job

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19
Q

Corporate Image and Applicant Attraction

A

Organization’s reputation is an important concern to job applicants
Corporate image predicts the likelihood of interest on the part of a job seeker
Familiarity with the company
Competitive compensation package

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20
Q

Person Job and Person Organization Fit

A

Person–job fit
when a job candidate has the knowledge, skills, abilities, or other attributes and competencies required for the job in question
Person–organization fit
when a job candidate fits the organization’s values and culture and has the contextual attributes desired by the organization

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21
Q

Applicant Screening

A

Screening
first step of the selection process
involves identifying individuals from the applicant pool who meet the minimum qualifications for the target position(s)
candidates “passing” this first hurdle then undergo more extensive assessments

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22
Q

Applicant Screening: Minimum Qualifications (MQ)

A

knowledge, skills, abilities, experiences, and other attributes and competencies deemed necessary for minimally acceptable performance in one or more positions
designed for making the “first cut” in screening job applicants
sometimes referred to as selection criteria

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23
Q

Recruitment, Screening, and Selection

A

Selection ratio
the proportion of applicants for one or more positions who are hired
the ratio of applicants hired for a position to total number of applicants for that position
For example, 200 applicants for 10 positions yields a selection ratio of 0.05 (10/200 = 0.05, or one position for every 20 applicants).

24
Q

False Negatives

A

False negatives
individuals who are predicted to perform unsuccessfully in a given position (based on pre-selection assessment scores), but who would perform at satisfactory levels if hired

25
Q

False Positives

A

individuals who are predicted to perform successfully in a given position (based on pre-selection assessment scores), but who do not perform at satisfactory levels when placed on the job

26
Q

Screening Methods

A

Application Forms
Résumés
Reference checks
Background checks
Technology-enabled tools
Social Media Networks
Virtual Career Fairs
Virtual Job Audition

27
Q

Application Blank

A

a form completed by job candidates to provide an employer with basic information about their knowledge, skills, education, or other job-related information

28
Q

Human Rights Considerations

A

employers cannot ask for information that is prohibited on discriminatory grounds under human rights legislation unless it can be established that the information is a bona fide occupational requirement (BFOR)

29
Q

Weighted Application Blank

A

a method for quantitatively combining information from application blank items by assigning weights that reflect each item’s value in predicting job success

30
Q

Biographical Information Blank (BIB)

A

a pre-selection questionnaire that requires applicants to provide detailed, job-related information concerning their personal background and life experiences
Biodata
Biographical data gathered from applicant BIBs, application blanks, or other sources.

31
Q

Criterion Measures

A

Measures of employee job-related outcomes important to the employer (e.g., absenteeism, turnover, supervisory ratings of performance, objective non-rating performance measures) used to establish the validity (i.e., the appropriateness and meaningfulness) of screening and selection tools.\

32
Q

Negligent Hiring

A

A circumstance wherein an employer places an employee in an employment situation that causes harm or injury to another person, with liability determined on the basis of whether the employer knew or should have known that the employee was unfit for the job at the time of hiring

33
Q

Predictive Validity of Reference Checks

A

is low relative to biodata and many other employment tests as well as the structured interview
it is a good idea for employers to conduct reference checks to protect themselves against claims of negligent hiring and to confirm the candidate’s responses to their interview questions

34
Q

Employment Testing

A

In most hiring situations, there are more applicants than there are positions to be filled.
the goal is to select those candidates who best possess the knowledge, skills, abilities, or other attributes and competencies (KSAOs) that bring value to the organization
to demonstrate their value, the KSAOs must be shown to predict important work-related criteria

35
Q

How to Choose a test

A

The best and most legally defensible HR assessments are standardized and satisfy professional standards concerning their psychometric properties, such as demonstrating predictive validity (e.g., demonstrated ability to predict important work-related criteria, including job performance

36
Q

Psychomotor Ability

A

traits or characteristics that involve the control of muscle movements.
Examples include
finger dexterity
multi-limb coordination
reaction time
arm–hand steadiness
manual dexterity

37
Q

Sensory/perceptual Ability Tests

A

traits or characteristics that involve different aspects of vision and audition, as well as the other senses

38
Q

Assessment Centres

A

An assessment centre (AC) is a standardized procedure that involves the use of multiple measurement techniques and multiple assessors to evaluate candidates for selection, classification, and promotion
does not refer to a physical place
multiple assessors evaluate candidates for selection, classification, and promotion

39
Q

In Basket Exercises

A

Designed to assess the applicant’s organizational (e.g., planning, prioritizing, delegating, scheduling) and problem-solving skill

40
Q

HEXACO Approach

A

More recently, a sixth factor of personality has received much research attention, referred to as “Honesty-Humility”, which has resulted in the development of the HEXACO model of personality:
Honesty-Humility
Emotionality
eXtraversion
Agreeableness
Conscientiousness
Openness

41
Q

Gamified Assessment

A

The assessment of stable traits or abilities in the form of a decision-based on a performance-based game
Supporting research remains extremely scarce, and in their early stages of it becoming available, there is likely to be much variability in the reliability and validity of gamified assessments offered by various organizations

42
Q

Situational Interview

A

a structured interview in which important or decisive situations employees are likely to encounter on the job are described and applicants are asked what they would do in these situations

43
Q

Behaviour Description Interview

A

a structured interview in which applicants are asked to describe what they did in given situations in the past

44
Q

STAR Technique

A

(Situation-Task-Action-Results)
additional or follow-up questions used by the interviewer to help applicants provide elaborate descriptions of the situation they faced, tasks they were in charge of, actions they took, and the outcomes

45
Q

Panel Interviews

A

Interviews conducted by two or more interviewers together at one time

46
Q

Serial Interviews

A

a series of interviews where the applicant is interviewed separately by each of two or more interviewers

47
Q

Selection Errors

A

Many employers believe they have a knack for making good selection decisions.
Implicit theories
personal beliefs that are held about how people or things function, without objective evidence and often without conscious awareness
For example, an employer might believe that unwavering eye contact reveals honesty, directness, and confidence

48
Q

Pure Judgment and Trait Rating Approaches

A

Pure judgment approach
an approach in which judgmental data are combined in a judgmental manner
Unstructured relies on intuition
Trait rating approach
an approach in which judgmental data are combined statistically
judgmental ratings are made (e.g., based on interviews, application forms or résumés, or reference checks). The ratings are combined using a mathematical formula, which produces an overall score for each applicant.

49
Q

Profile Interpretation and Pure Statistical Approaches

A

Profile interpretation
An approach in which statistical data are combined in a judgmental manner
Data are collected from objective sources such as tests or biographical inventories yet are judged based on intuition (subjective).
Pure statistical approach
An approach in which data are combined statistically
Test scores or scores from other objective sources such as biographical inventories or weighted application blanks are fed into a formula or regression equation, which produces an overall combined score.

50
Q

Judgmental and Statistical Composite

A

Judgmental composite: Most common method
an approach in which judgmental and statistical data are combined in a judgmental manner
The decision maker examines the test scores and considers the impressions of the applicants gained from the interviews and reference checks to form an overall impression and make a decision concerning who should be hired.
Statistical composite: Most reliable method
An approach in which judgmental and statistical data are combined statistically
The ratings or scores are combined in a formula or regression equation to produce an overall score for each applicant. Selection decisions are thus based on the applicants’ scores.

51
Q

Superiority of Statistical Methods

A

Explanations for the superiority of statistical methods over judgmental methods of combining information
Implicit theories are more likely to bias evaluations and contribute to error when judgmental methods are used
It is difficult for decision makers to take into account the complexity of all of the information available to them when they use judgmental processes to make decisions
It is virtually impossible to assign appropriate weights to all of the selection instruments when judgmental procedures are used
Ensure tests are valid - ‘Garbage in Garbage out’

52
Q

Incremental Validity

A

Employers typically rely on various sources of information about applicants in making selection decisions

Incremental validity
the value in terms of increased validity of adding a particular predictor to an existing selection system
each predictor adds value

53
Q

Cutoff Scores

A

A threshold; those scoring at or above the cutoff score pass, whereas those scoring below fail
applicants who score below the cutoff on a given predictor (e.g., test, interview) are rejected
cutoff scores ensure that applicants meet some minimum level of ability or qualification to be considered for a job

54
Q

Selection Ratio

A

The proportion of applicants for one or more positions who are hired
Example:
fire department seeks to hire 5 firefighters and 150 people are expected to apply
the selection ratio = 0.03 (5/150) Cut off score at 97 percentile

55
Q

Top Down Approach

A

involves ranking applicants on the basis of their total score, selecting from the top down until the desired number of candidates has been selected.
based on the assumption that individuals scoring higher will be better performers on the job than those scoring low
considered the best approach for maximizing organizational performance

56
Q

Banding Approach

A

Banding
alternative approach to accomplishing employment equity is banding
grouping process that takes into account the concept of standard error of measurement
grouping applicants based on ranges of scores
Cutoff scores are actually a form of banding where there are two bands

57
Q
A