Comm - 05. Effective Speaking Flashcards
It lets the listener know you are interested in them; it allows you to receive nonverbal feedback from your audience; and it enhances your credibility.
Importance of Eye Contact
Two words to describe effective eye contact
- Direct
- Impartial
Benefits of Good Body Movement
- Catches the eye of the listener and helps hold their attention
- Convenient way to punctuate your message so the listener will know when you are moving from one idea to another
- Helps relieve nervousness in the speaker
- Can place the audience more at ease
Effective ______________ is free and purposeful.
Body Movement
The purposeful use of hands, arms, shoulders, and head to reinforce what is being said.
Gestures
Effective ____________ are natural and spontaneous.
Gestures
Three Characteristics of Good Voice
- Quality
- Intelligibility
- Variety
The overall impression a voice makes on others. A pleasing ______ or tone is a basic component of a good speaking voice.
Quality of Voice
Intelligibility is impacted by:
- Articulation
- Pronunciation
- Overuse of Stock Expressions
- Substandard Grammar
Most problems stem from laziness of the tongue and lips or failure to open the mouth wide enough.
Articulation
Common faults are to misplace the accent, omit sounds, or add unnecessary sounds. Overcome these by looking at words in the dictionary.
Pronunciation
Expressions (ok, like, you know) and vocal pauses (uh, um, and ah).
Overuse of Stock Expressions
How to Minimize Overuse of Stock Expressions
- Know your material
- Getting feedback while practicing
- Closing your mouth when done with a sentence
Reduces credibility of the speaker
Substandard Grammar
Vocal Fundamentals
- Rate
- Volume
- Force
- Pitch
- Emphasis
