Code of Ethics Flashcards

1
Q

maintain trust in interpreters as professionals

support the interests of collegues and profession

A

PROFESSIONAL CONDUCT

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2
Q

MAINTAIN INTEGRITY

  • honest and trust worthy
  • account and charge for time accurately and honestly
  • avoid behaviour that would bring profession into disrepute
A

PROFESSIONAL CONDUCT

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3
Q

Reliable and accountable for the quality of their work

  • inform consumers at the beginning of assignment about key interpreting ethics
  • accept responsibility for errors or limitations
  • May advertise services on condition information is factual, relevant, non-misleading or disreditable to the profession
A

PROFESSIONAL CONDUCT

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4
Q

Show respect through conduct/ maintain dignity of clients and interpreting profession.

Punctual, grooming, polite, defer to clients communication choices, observe norms and protocols

A

PROFESSIONAL CONDUCT

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5
Q

Do not exercise power or influence over clients through actions in or out of assignments

A

PROFESSIONAL CONDUCT

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6
Q

Undertake preparation for all assignments.

Prepare adequately, brief with clients, read available documents or resources

if unable to prepare, relay this to the responsible person participating in the session

A

PROFESSIONAL CONDUCT

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7
Q

Complete assignments they have accepted unless unable due to ethical reasons.

if unable to attend inform agency or person
do not delegate or take on a job as replacement unless all parties have been notified.

A

PROFESSIONAL CONDUCT

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8
Q

Endeavour to secure a physical environment that enables clear access to communication as possible

Use of technology

Take breaks

A

PROFESSIONAL CONDUCT

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9
Q

If working through an agency - support agency to maintain a consistent service profile.

Observe obligations
Do not take personal bookings
identify self by agency brand at beginning of assignment
do not work exclusively with one particular client

A

PROFESSIONAL CONDUCT/ PROFESSIONAL RELATIONSHIPS

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10
Q

Decline gifts or favours from consumers that would create a sense of obligation or favor

A

PROFESSIONAL RELATIONSHIPS (PROFESSIONAL CONDUCT)

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11
Q

Maintain constructive and respective relations with colleagues that further excellent professional practice.

A

PROFESSIONAL RELATIONSHIPS (PROFESSIONAL CONDUCT)

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12
Q

Protect privacy of parties communicating, maintain the trust of consumers and integrity of profession.

A

CONFIDENTIALITY

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13
Q

Bound by strict rules of confidentiality.

A

CONFIDENTIALITY

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14
Q

Where teamwork is involved, confidentiality extends to all members of the team.

A

CONFIDENTIALITY

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15
Q

Confidentiality does not extend where disclosure is required by law or in specific circumstances of risk of life or security concerns

A

CONFIDENTIALITY

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16
Q

If discussing interpreting experiences in the context of professional development, avoid revealing details about client identity

A

CONFIDENTIALITY

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17
Q

Interpreters only take on work they can expect to complete competently or that they are professionally qualified

A

COMPETENCY

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18
Q

Familiarize themselves with varied contexts, terminology and institutional structures they intend to work.

A

COMPETENCY

19
Q

Interpreters represent their credentials honestly

A

COMPETENCY

20
Q

Interpreters maintain transparency about their ability to preform the work required.
Inform parties to any impediment to a faithful interpretation, eg, an error has occurred, unable to hear or understand speaker

A

COMPETENCY

21
Q

Remain faithful to the meaning of the message, and interpret the message in the manner it was intended to the best of their ability

A

ACCURACY

22
Q

Provide accurate renditions of the source utterance or text

A

ACCURACY

23
Q

To ensure equal access to all that is said or signed, interpreters relay everything that is communicated completely

A

ACCURACY

24
Q

Aim to interpret everything without omitting, adding or changing content and intent of messag

A

ACCURACY

25
Q

Aim to pass on everything, side conversations, info that may seem redundant

When briefing a client, disclose how process of interpreting works and that everything will be interpreted without editing

A

ACCURACY

26
Q

Correct own interpreting mistakes

A

ACCURACY

27
Q

Manage flow of communication where possible/appropriate for accuracy

Request a break if fatigued

Ask speaker to slow down or pause

A

ACCURACY

28
Q

Ask for clarification as quickly as possible if needed.

Use discretion in various situations ,eg funerals, judges speeches

A

ACCURACY

29
Q

Endeavour to maintain emotions, tone, register and style of the speakers. Do not soften or enhance the force of the message conveyed

A

ACCURACY

30
Q

Remain unbiased throughout the communication exchange.

Enables parties to trust interpreter is a neutral facilitator of communication

A

IMPARTIALITY

31
Q

Do not offer opinions or advice to the situation.

Exceptions are when the professional judgement of the interpreter is aware of cultural issues which may be impeding communication, or wellbeing of a participant would be at risk if failed to intervene.

A

IMPARTIALITY

32
Q

Keep informed of side statements or attempts to engage in side conversations

A

IMPARTIALITY

33
Q

Disclose conflict of interest/ withdraw from assignment if objectivity is compromised
Inform agency if conflict of interest
Decline jobs where feelings, opinions or beliefs may make remaining impartial impossible.

A

IMPARTIALITY

34
Q

Express the message faithfully and objectively

Do not express personal feelings or opinions through facial expressions or body language

do not accept responsibility for accuracy or acceptability of what client says

A

IMPARTIALITY

35
Q

Establish physical and social neutrality

Avoid physical contact
do not relay personal information
Treat al parties equally

A

IMPARTIALITY

36
Q

Maintain clear boundaries between own task of facilitating communication through message transfer, and the responsibilities of other parties in the situation

A

CLARITY OF ROLE BOUNDARIES

37
Q

If interpreter has other roles relevant to the situation, i=they are set aside.

Do not switch roles unannounced

A

CLARITY OF ROLE BOUNDARIES

38
Q

Familiarise parties to the role of the interpreter

A

CLARITY OF ROLE BOUNDARIES

39
Q

Respect the professional boundaries of other participants involved in an assignmen

A

CLARITY OF ROLE BOUNDARIES

40
Q

Interpreters understand and help clients understand the difference between personal and professional interactions

Establish and maintain appropriate boundaries between themselves and participants in communication events

A

CLARITY OR ROLE BOUNDARY

41
Q

If interpreter is approached by two parties for the same event, they shall notify the all parties and give first party priority to claim exclusive right of interpreting service

A

CLARITY OF ROLE BOUNDARY

42
Q

Continue to develop professional skills and knowledge

A

PROFESSIONAL DEVELOPMENT

43
Q

Interpreters enhance their skills and knowledge through continuing education and professional development throughout their careers

A

PROFESSIONAL DEVELOPMENT

44
Q

Interpreters show commitment to professional competency by holding formal qualification, and keeping their languages highly proficient

A

PROFESSIONAL DEVELOPMENT