Code of Ethics Flashcards
maintain trust in interpreters as professionals
support the interests of collegues and profession
PROFESSIONAL CONDUCT
MAINTAIN INTEGRITY
- honest and trust worthy
- account and charge for time accurately and honestly
- avoid behaviour that would bring profession into disrepute
PROFESSIONAL CONDUCT
Reliable and accountable for the quality of their work
- inform consumers at the beginning of assignment about key interpreting ethics
- accept responsibility for errors or limitations
- May advertise services on condition information is factual, relevant, non-misleading or disreditable to the profession
PROFESSIONAL CONDUCT
Show respect through conduct/ maintain dignity of clients and interpreting profession.
Punctual, grooming, polite, defer to clients communication choices, observe norms and protocols
PROFESSIONAL CONDUCT
Do not exercise power or influence over clients through actions in or out of assignments
PROFESSIONAL CONDUCT
Undertake preparation for all assignments.
Prepare adequately, brief with clients, read available documents or resources
if unable to prepare, relay this to the responsible person participating in the session
PROFESSIONAL CONDUCT
Complete assignments they have accepted unless unable due to ethical reasons.
if unable to attend inform agency or person
do not delegate or take on a job as replacement unless all parties have been notified.
PROFESSIONAL CONDUCT
Endeavour to secure a physical environment that enables clear access to communication as possible
Use of technology
Take breaks
PROFESSIONAL CONDUCT
If working through an agency - support agency to maintain a consistent service profile.
Observe obligations
Do not take personal bookings
identify self by agency brand at beginning of assignment
do not work exclusively with one particular client
PROFESSIONAL CONDUCT/ PROFESSIONAL RELATIONSHIPS
Decline gifts or favours from consumers that would create a sense of obligation or favor
PROFESSIONAL RELATIONSHIPS (PROFESSIONAL CONDUCT)
Maintain constructive and respective relations with colleagues that further excellent professional practice.
PROFESSIONAL RELATIONSHIPS (PROFESSIONAL CONDUCT)
Protect privacy of parties communicating, maintain the trust of consumers and integrity of profession.
CONFIDENTIALITY
Bound by strict rules of confidentiality.
CONFIDENTIALITY
Where teamwork is involved, confidentiality extends to all members of the team.
CONFIDENTIALITY
Confidentiality does not extend where disclosure is required by law or in specific circumstances of risk of life or security concerns
CONFIDENTIALITY
If discussing interpreting experiences in the context of professional development, avoid revealing details about client identity
CONFIDENTIALITY
Interpreters only take on work they can expect to complete competently or that they are professionally qualified
COMPETENCY
Familiarize themselves with varied contexts, terminology and institutional structures they intend to work.
COMPETENCY
Interpreters represent their credentials honestly
COMPETENCY
Interpreters maintain transparency about their ability to preform the work required.
Inform parties to any impediment to a faithful interpretation, eg, an error has occurred, unable to hear or understand speaker
COMPETENCY
Remain faithful to the meaning of the message, and interpret the message in the manner it was intended to the best of their ability
ACCURACY
Provide accurate renditions of the source utterance or text
ACCURACY
To ensure equal access to all that is said or signed, interpreters relay everything that is communicated completely
ACCURACY
Aim to interpret everything without omitting, adding or changing content and intent of messag
ACCURACY
Aim to pass on everything, side conversations, info that may seem redundant
When briefing a client, disclose how process of interpreting works and that everything will be interpreted without editing
ACCURACY
Correct own interpreting mistakes
ACCURACY
Manage flow of communication where possible/appropriate for accuracy
Request a break if fatigued
Ask speaker to slow down or pause
ACCURACY
Ask for clarification as quickly as possible if needed.
Use discretion in various situations ,eg funerals, judges speeches
ACCURACY
Endeavour to maintain emotions, tone, register and style of the speakers. Do not soften or enhance the force of the message conveyed
ACCURACY
Remain unbiased throughout the communication exchange.
Enables parties to trust interpreter is a neutral facilitator of communication
IMPARTIALITY
Do not offer opinions or advice to the situation.
Exceptions are when the professional judgement of the interpreter is aware of cultural issues which may be impeding communication, or wellbeing of a participant would be at risk if failed to intervene.
IMPARTIALITY
Keep informed of side statements or attempts to engage in side conversations
IMPARTIALITY
Disclose conflict of interest/ withdraw from assignment if objectivity is compromised
Inform agency if conflict of interest
Decline jobs where feelings, opinions or beliefs may make remaining impartial impossible.
IMPARTIALITY
Express the message faithfully and objectively
Do not express personal feelings or opinions through facial expressions or body language
do not accept responsibility for accuracy or acceptability of what client says
IMPARTIALITY
Establish physical and social neutrality
Avoid physical contact
do not relay personal information
Treat al parties equally
IMPARTIALITY
Maintain clear boundaries between own task of facilitating communication through message transfer, and the responsibilities of other parties in the situation
CLARITY OF ROLE BOUNDARIES
If interpreter has other roles relevant to the situation, i=they are set aside.
Do not switch roles unannounced
CLARITY OF ROLE BOUNDARIES
Familiarise parties to the role of the interpreter
CLARITY OF ROLE BOUNDARIES
Respect the professional boundaries of other participants involved in an assignmen
CLARITY OF ROLE BOUNDARIES
Interpreters understand and help clients understand the difference between personal and professional interactions
Establish and maintain appropriate boundaries between themselves and participants in communication events
CLARITY OR ROLE BOUNDARY
If interpreter is approached by two parties for the same event, they shall notify the all parties and give first party priority to claim exclusive right of interpreting service
CLARITY OF ROLE BOUNDARY
Continue to develop professional skills and knowledge
PROFESSIONAL DEVELOPMENT
Interpreters enhance their skills and knowledge through continuing education and professional development throughout their careers
PROFESSIONAL DEVELOPMENT
Interpreters show commitment to professional competency by holding formal qualification, and keeping their languages highly proficient
PROFESSIONAL DEVELOPMENT
