Coaching Flashcards
Soft Skills
Personal attributes related to how well one works with others.
what % of communication is verbal?
7%
what % of communication is nonverbal (body language)?
55%
what % of communication is eye contact and tone of voice?
38%
Denotation
literal meaning of a word
Connotation
Emotional or perceived meaning of a word.
____% of adults in the United States are obese or overweight
70%
Introjected Regulation
Behavior performed to avoid negative feelings (i.e., shame or guilt) or to enhance positive feelings (i.e., ego).
External Regulation
Behavior performed to achieve some external reward or to avoid punishment – it is reflective of complying with other people’s demands.
Identified Regulation
Behavior performed because it is valued and personally important.
Integrated Regulation
Behavior performed because it is fully congruent with a person’s values and needs.
Unconditional Positive Regard (UPR)
The support of a client regardless of what they say or do – it is the belief that the client is trying their best despite perceived destructive behaviors.
Fundamental Attribution Error
When a person’s behavior is attributed to “the way they are” rather than to external factors.
ideal comparator
the ideal version of ourselves
Transtheoretical Model (TTM)
Behavioral change model that demonstrates progression through stages until the change becomes part of the everyday lifestyle.
